[Resolved]  ICICI Bank Credit Card — charged late fees

Dear Sir,

I hold a icici bank credit card from the month of january i did not receive the credit card statement i use to get call from the recovery agent that i have to do the payment and i did the payment as soon as i received the call. it happened in the month of feb too hence i told the person who called that i am not receiving the statement i did the payment for feb also same was repeated in the month of march then i asked the person calling that i want the statement else i wont do the payment the person said that he has the delivery acknowledgement of the statements received by me i asked him to send the copy of same and i received the them but the acknlgments are not from any one from my family i have mailed icici bank for refund of the charges as the courier they have used is responsible for this and not me as i have earlier regularly paid my cc bills icici bank has refused to refund the charges and i have been charged for no fault of mine. i expect the refund of charges to my cc from january.

regards - prasad
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Dear Mr. Keni,

Kindly write to us at [protected]@icicibank.com, with the subject line as ‘Customer Service – Credit Card'. Request you to provide the relevant details of your card, along with your full name and contact details.

We will be glad to assist you.

Regards,

Nazia Sayeed
Office of the Nodal Officer
ICICI Bank

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ICICI Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    65%
    Complaints
    23615
    Pending
    2044
    Resolved
    14249
    ICICI Bank Phone
    +91 22 2653 1414
    ICICI Bank Address
    ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
    View all ICICI Bank contact information