ICICI Bank - Credit Card — Limit Reduction by more than 50% | |
Dear concerned/ all, I have a credit card from ICICI Bank which is being used by me for over three years now. My payments have been quite regular and I have never defaluted on any dues. In fact, off late i have been making the payments much ahead of the sur data. My limit on the card used to be Rs 77, 000 till a week back. This is despite the fact that I have a card from another bank (on the very same credentials) with a credit limit of more than Rs. 1 Lac. I got a funny message from ICICI Bank last week, stating that the credit limit has been lowered to Rs 32, 000 due to change in bank policies. I feel duped as this limit will hardly serve the purpose. I feel like a to have used the card all this while and to have behaved like a loyal customer despite a credit limit which was not so good anyways. I know that a credit card has an unsecured position for the bank, but the least I expect them to do is to check people's records before such cuts. The people at the call centers are least informed about the facts and you feel so helpless. I wanted to book train tickets and might have already lost on some seats. Anyways, though I have asked the call center people to cancel my card, I still feel that this is deprivation of facilities. Was this information helpful? | |
3 Comments | |
Comments
Dear Charu,
I have gone through your whole post and wish to inform you that there are lots of victims out here who are facing the same problem specially with ICICI BANK.
No doubt its a good organisation but this must be taking place due to the silly ideas/judgement of some particular officer/deptt.
You should escalate this matter to chanda.[protected]@icicibank.com; sandeep.[protected]@icicibank.com;kamath.[protected]@icicibank.com; [protected]@icicibank.com in order to have proper resolution
You may write me for any further assistance.
Regards
K Rajneesh
Head
INDIAN CONSULTANT GROUP
Finance & IT Consultant
( Specialisation in Banking Disputes & Grievances )
visit us : www.indianconsultantgroup.com
I have gone through your whole post and wish to inform you that there are lots of victims out here who are facing the same problem specially with ICICI BANK.
No doubt its a good organisation but this must be taking place due to the silly ideas/judgement of some particular officer/deptt.
You should escalate this matter to chanda.[protected]@icicibank.com; sandeep.[protected]@icicibank.com;kamath.[protected]@icicibank.com; [protected]@icicibank.com in order to have proper resolution
You may write me for any further assistance.
Regards
K Rajneesh
Head
INDIAN CONSULTANT GROUP
Finance & IT Consultant
( Specialisation in Banking Disputes & Grievances )
visit us : www.indianconsultantgroup.com
My limit was reinstated.
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+91 22 2653 1414
ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
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Kindly write to us at [protected]@icicibank.com, with the subject line as 'Customer Service - Credit Card'. Request you to provide the relevant details of the credit card, along with your full name and contact details.
We will be glad to assist you.
Regards,
Nazia Sayeed
Office of the Nodal Officer
ICICI Bank