[Resolved] ICICI Bank Credit Card — Excess Amount has been debited from ICICI Bank Savings Account on behalf of the ICICI Card 8007 Settlement | |
Subject : Please reverse 30,000 amount which has been debited from my saving account for the card settlement. I have paid 40,000 in total on to the ICICI card 8007. Hi, My Settlement Letter ref # APP[protected] got the settlement letter on 6 th Oct. I am Srinivas Bhandari i hold an ICICI Bank CC # [protected]. I spoke to ICICI Bank collection excutive Shekar regarding my card settlement. I was offered the card settlement for 36,250/- in FOUR months installment. As per the settlement letter i made the first installment payment on 13 OCT 2009. But on 15 th OCT 2009 from my saving account #[protected] they have auto debited an amount of Rs - 30,074/-. I immediately contacted the collection executive Shekar # [protected] and informed what has happened. He gave me the number of his Boss Mr. Srinivas Madi Reddy # [protected]. When i contacted him on 19 th oct on the phone i informed him that he has given me the settlement letter for four months but my savings account got debited for 30,000. He stated that on the account lien has been implemented and hence it got debited and " Stated that the amount which has been debited in excess will be reflecting back in the account in 10 bussiness days. Till today its not reversed. When i took the settlement letter from the collection executive, neither him or the ICICI bank employees ANIL has stated that the account is under lien. I happened to go to the ICICI Bank Opposite Assembly and i met Mr. Srinivas Madi Reddy regaring the auto debit issue. He stated that the mail has been sent to my residence about the auto debit. But i havent received anything of such sort. He took the settlement letter copy from me and calculated the excess amount which has be reversed back to me. Excess Amount of Rs - 3,842/- has to reversed to my account. He also asked me to contact him after 10 days about the reversal of the excess amount. Please help me in this matter to get the 30,000 reversed to my account where i can pay the settlement amount in Installments as per the settlement letter. As i have to close my other deals. Please do the need ful to me ASAP. Thanks, Srinivas. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 3 Comments | |
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ICICI Bank — COLLECT THE EXCESS AMOUNT
I HAVE PURCHASED SPLENDER + TWO WHEELER FROM THE RADU & RADU AGENCY, TRICHY THROUGH THE ICICI BANK LOAN ON 16.11.2007. MY LOAN ACCOUNT NO: D1C/224237/679/LTTRI[protected]. THE VEHICLE COST OF RS. 45,758/-. FURTHER THE DOCUMENT CHARGE 967/- TOTALLY RS. 46,725 ( EXCLUDING INTEREST 3.33% THIS IS DIWALI FESTIVEL OFFICER ). I INITIALLY I WAS PAID TO THE DEALER RS. 14,973/- AT THE TIME OF PURCHASE OF VEHICLE. AFTER ONE MONTH I HAVE RECEIVED THE SCHEDULE FROM THE ICICI BANK AND MENTIONED LOAN AMOUT RS.33719/- ACTUALLY I HAD TO PAID RS. 31752/[protected]. I CONFUSED AND ASKED TO THE CONCERNED BRANCH ATONCE. BUT NO ONE CAME TO CLEAR THE PROBLEM AND NOT CONSIDERED ME LITTLE BIT. HOWEVER I WON'T STOP TO ASK THEM. SO FAR THEY ARE TRY TO CHEAT ME AND NOT ISSUED THE NOC TO MY VEHICLE SO FAR. THIS IS MY COMPLAINT.Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
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ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
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