[Resolved]  ICICI Bank Credit Card — Not changing my address

I recently moved out of the country and still wanted to use the credit card which ICICI gave me. It was an international card. I wanted the communication address to be changed in order to receive them at my home and not where I was living before I flew out.

ICICI bank refused to change my address indicating the area is not serviceable. I told them that I get all my communications from all other cards at this address. If ICICI bank is not able to service, it should be done to keep a customer's interest. However, they refused to buldge and I was forced to cancel my card.

I had been a HNI for the bank and this is my state. I would urge this complain to be taken up and the credit card department of the bank be forced to provide a resolution.

Thanks
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Sir

Sub: Requesting for changing of address of credit card statment.
Ref: Credit Card No:[protected], GKS Narayanamurthy

My Present Address is: Shriram Transport Finance Co.LTd
Plot No.2, Sector-3, Second Floor
Opp: Girijan Bhavan, M V P Double Road
M V P COlony, Visakhapatnam-17
Ph No:2730332, [protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ICICI Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    65%
    Complaints
    23614
    Pending
    2050
    Resolved
    14243
    ICICI Bank Phone
    +91 22 2653 1414
    ICICI Bank Address
    ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
    View all ICICI Bank contact information