ICICI Bank Credit Card — Bad Experience Of ICICI Bank Credit Card

6 Reviews
 Megha Waigankar Parab
I am a Mid aged wrking lady and i was having ICICI Banks credit card. Last years in month of march i found unknown transaction on credit card statement. The details given was: amount Rs. 25000/ approx for Nokia mobile purchase from shop S.R Telecom Khar on dated 19 mar 2007. I was shocked because i had never visited that shop in my life time and i gave written complaint about it to bank within a month but bank took no action. When i talk to bank representative, she told me if i pay amount Rs. 3700/ approx. bank will settle the things by sending zero balance statement. Also the representative threat me, that if i dont pay i will be in trouble. That was difficult time as i was pregnant and i was mentally upset as collection agents had started for visiting to my office place. So i paid Rs. 3700/- approx. in excess to bank but next month i got a statement which mentioned above transaction as a 'Desputed'. But still Bank applied a interest and service charges on same transaction. I send several reminders to bank, gives visits to Andheri and Lower parel branch but no one pays heed to my complaint. Bank keeps on sending me statements with more and more demands and threats on telephones and visits to office place by collection agents.After watching my nervous condition, one of my friend advised me to tell these thing to my husband otherwise things will affect to my baby also. So i told all the problem to my husband. We cut the credit card and it in drop box. My husband also visited to bank at andheri and asked for proof of transaction but invain. One day when my husband was carring my mobile, he got a call from collection agent of ICICI bank and that man gave bad words to my husband. We made police complaint in chembur police station. In month of november i got a baby boy. My husband wrote a email to Mr. Kamat (MD) ICICI bank by CC to Reserve Bank Of India and ICICI customer care service. Then my husband got call from ICICI bank service manager meghana kazi. We asked for proof about the transaction and after some days we got another shock after receiving proof (image file) of purchase receipt of mobile. Signature on the receipt was not exactly matching to mine but some one had tried to make my signatures. As we went to police station to make a complaint, police officer on duty refused to take complaint and threat us that if we make complaint, my whole family will be suffer.
Still bank is sending statement along with phone calls from collection agents and amount has become over Rs. 50, 000/- due to interest on a purchase of mobile which i have never purchased and seen. New charges 'Overlimit' Rs. 500/ are also get added. Three days before i got a legal notice from solicitor of ICICI bank with demand of Rs. 50, 000/ + within 7 days.
Kindly help me as my whole family is disturbed by such a bad experience by ICICI bank credit card service. I also warn people about this service from ICICI bank.
Complaint comments  5 Comments     Updated: Share0Tweet0


please stop the services of ICICI Bank credit card because the service of credit cards is unsatisfactory, problematic and also painful in life who use the cards as I have own experience.
In future; Plz sent my credit card statement in my e-mai address. My e-mail address is [protected]@yahoo.com .. c/card no;[protected]. ID 427203.

A/149, SWAGAT BUNGLOW-3 Chandkheda Ahmedabad.P.NO.[protected].

hi i am umesh kumar i am holding this icici bank credit card for more than three years this for the payment i have given the cheque on dated 04 may 2009 to icici collection on 28th of april 2009 but they have misused my cheque by striking the date and sign like me and deposited the cheque in 28th of april that was the bad experience where i want to share.
hi. in my previous statement it was mentioned that i have redeemed all the 432 points where as i have not
will you please look in to the matter.
vijay k. sharma.
ICICI guys are goons. They can wrongly charge any amount and then make threatning calls.
I myself have been a victim. There is guy name Vikrant Jethi in collection dept making threatning calls. These calls were made from[protected].

We all should sue them for this

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    ICICI Bank Credit Card - Bad Experience Of ICICI Bank Credit Card