i was holding a credit card issued by icici bank no [protected].on Feb, 2006 i book a air ticket from spicejeet internet site Dated 10 Oct 2006 and made a payment amount 2774.00thru this icici card .But when i saw the monthly statment the i saw duble transaction reflect in my account.same amount 11 oct 2006 which i never Use . i contact custome care and made a complaint for this he give me complaint Number SR12501188 and send all related doccument by fax no[protected] which customer care exective given me .from that day to till date no solution of this dispute .i am holding icici account also when i have not paid the above said amount bank block my aumont 13834.76 in my account and debet from my account on June 14, 2008
wich is due on that day
today i have recived SMS from ICICI bank LTD.
for that ticket i have to pay only Rs 22774 but against this they debet 13834.76 from my account in actual i am paying this amount against the amount which i never used.
any one call me on [protected] Was this information helpful? |
ICICI Bank Ltd,
Kind Attn: The Manager – Credit Card Dept
Subject: Auto debit return fee & My Name in Hold Credit Card No [protected]
Dear Sir,
This is with reference to the above subject, earlier i have a utilised the credit card facility, and I accepted Rs.2, 500.00 EMI, finally May 08th, 2008 my pending payment was 8000.00 and i have paid the amount on 12.05.2008, So from my side there is no balance,
But after some couple of days you made a auto debit return fee on 20.05.2008, I am not aware to cancel auto debit facility through your 24hrs phonebanking,
Because of that i am loosing my money as well as when i am asking perssonel loan that bankers are telling your name in cibil
Kindly > Cancel my Auto Debit facility & Name in CIBIL
> Need fair reply