[Resolved] ICICI Bank Credit Card — wrong card annual fee

[Resolved] ICICI Bank Credit Card — wrong card annual fee

R Ravi Shankar. S from Bengaluru, Karnataka

Dear Sir, The following complaint was made last month in your complaint section. 1- Should we go through the same ritual every year. I have again received in my monthly statement a claim for annual 3rd year fee for Rs1500+185.40 for card No-[protected]. I have been using only one credit card No- [protected] for nearly 10yrs and pay for all transactions on that. Last year your bank went to the extent of adjusting the credit card payment made, towards annual fee of[protected] and claimed dues. A letter of reprimand from me was followed by apology and reversal of that. I will only pay for the card I use. Needless to say I did not receive any reply from you. Conveniently the amount has been transfered to this month's balance due and is being claimed again. I once again make it very clear, I will pay only for services I avail. Your records should show that I have been using your credit card No- [protected] for my transactions and paying the due amount promptly. I have never had or used your credit card no:[protected] and refuse to pay for it. Kindly look into this and do the needful.Anticipating a reply from your side. Thanking you Ravi Shankar S Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
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Comments

Ajab Singh

from New Delhi, Delhi

Credit Card — Wrong claim

I am receiving mails on my above e-mail address from your bank for outstanding amount of Rs 98754.76 against credit card.I would like to make it clear that I have never applied for any credit card nor I am in possession of such card, so how there can be any outstanding amount in my name.

Due to this, I am very much upset.You are requested to check your records and correct the same and withdraw this false claim immediately, otherwise, I will be left with no other alternative but to take legal action against your bank & I keep the right to claim compansation for this mental harrassment.

Regards

Ajab Singh

svv1962

from Chennai, Tamil Nadu

ICICI Bank — Wrong claim on credit card balance

My wife is getting frequent SMS in her mobile that she has to pay balance amount of Rs41426/ for credit card balance before certain date.To our surprise neither myself and my wife do not have any credit cards.
Though the matter was taken up with nearby ICICI bank , still it is not resolved and continue get such messages.
Bank of such stature do not indulge such mal practices and harrase common people.We shall take up the issue to consumer redresal forum for claiming of possible damages

ICICI Bank Customer Care

from Mumbai, Maharashtra

Verified Support

Hi,

We regret the problem caused to you.Please send us your contact details at [protected]@icicibank.com and we shall get in touch with you to solve the matter. Kindly refer "913787" in the subject line.

Regards,
ICICI Bank Customer Service Team.