ICICI Bank Credit Card — misbehaving and overcharging

i have never recieved the statement from the last 9 to 11 months and after complaning no action have been taken, while the time of collection when the amount has increased so much that it is out of our reach to pay by charging so much interst, late fee charges and overdues that we are not in a condition to pay them, then the bank sent the boys to our place who misbehave and give so many calls by using bad languages and mentally threatenig to our family by making their best efforts they can.Now comes the main matter that why should we pay so much penalties when we are not responsible for it and the bank and recovering agencies both are doing it delibratrly ther are playing game with their clients to recover as much money as they can by using any means of wrong thingsand harming the clients mentally, physically, social.So my request to u is that please detuct my penalties from the month of when i have not recieved the statement till now because till yet i haven't recieved any statement and stop them by giving abuse calls to my family members because they r not resposible for it as u know credit cards are made...my card no is.[protected]
ITS MY REQUEST TO TAKE THE ACTION AS SOON AS POSSIBLE.

REGARDS
UPENDER SINGH VERMA
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Credit Card — misbehaving

i have HDFC credit card [protected] my card is overdue & we are paying my dues on every month we made a request to make it instlament then they offer me one insurance free of cost latter on my statement shows tat they have charged the amt we made a request pl cancelled it & we will make entire amt in one short one of agency no [protected] & [protected] misbehave with me & my husband if bank is charged interest on it & nobody has a right to misbhave & make personal on it we have to pay the amount to bank the agency people using nonsense language pl look in to matter & help the need full.yosner

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