[Resolved]  ICICI Bank Credit Card — billing complaints

Sir I m credit card holder o[censored]r ICICI Bank with N: [protected]. Im regular user of this card & very prompt in payments. kindly refer to my last complaint, U have reversed late payment fee of Rs 400/- + tax total Rs 449.44/- for delay payment of Rs100/- just because o[censored]r admn fault, as I have received the statement after due date of payment. That Rs100/- is also paid already. Today I received a statement in which late payment fee +tax =Rs 449.44/ reversed is shown. but again late payment fee +tax+ser tax=Rs461.64/- is shown. what it is & why?. Ur all dues are paid. even then what is the previous balance of Rs561.42/- Its all just a torture& harrassement to me.Kindly intervene in the matter & reverse all the due amt Rs573.62/- shown in Oct 18.2008 statement. Its my kind request & please tell me whether I should continue to be a credit card holder o[censored]r ICICI bank or to discontinue? It is a big question before me. U can verify my promptness in payment. Kindly do the needful &wave off all dues.
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Aug 14, 2020
Complaint marked as Resolved 
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I am Virender Kr Ahuja, not agree with the transaction on 9th march, i authrised 85$us on 9th march, 09, on that date dollar value was 49.3 INR, so amount is 4190.5 Rs, As per the statement from the customer care of ICICI, 3.5% will be charged as a conversion rate, its almost 150 Rs, so the total amount should be 4340 Rs, But In my statement the amount charged 4600 RS, So please adjust the accordingly, and do the needful.

Thanking you

Yours faithfully
Virender kr Ahuja
[protected]
Agreed Boss,

Could be because the reversals are processed after due date of the next bill.

Just call the call centre; they will consider the same for a waiver.

Please note that these are automated charges & once you approach bank for it, rather that cribbing here, your concerns will be resolved .

Not a big deal, will take max 10 minutes, call early in morning to avoid call volume.

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