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[Resolved]  ICICI Bank Credit Card — EXCESS AMOUNT PAID NOT REFUND

Address:Chennai, Tamil Nadu

Sir,

My ICICI Bank Credit Card No:[protected] this Credit card was blocked by the bank i dont know for what .In this credit card last June-2010 i made a payment Rs.1000/ against my credit card thro cheque no:099667 dt 23.06.10,i was wrongly made excess amount 834.26 in this credit card.I asked to refund the same because i am un able to use the credit card,so i ask the customer care to refund the excess amount,but they refuse and they asked the bank statement.They very well known the excess amount was made by me,an dit must to refund to me by the way of D.D.or to my S/B Account,at present i am closed my S/B Account also,kindly arrange to settle the issue and refund the excess amount without any delay by D.D.ro my Residence address.

Thank you
With Regards
VICTOR PAULRAJ.D.
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Aug 13, 2020
Complaint marked as Resolved 
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Comments

ICICI Credit cards — Not refunding excess amount in Credit Card account

hi,
I have ICICI credit card. I didnt pay the amount within the due date . When i paid that after the due date, I paid 700 extra thinking that it would be adjusted in next months bill. After paying, I came to know that they have blocked my card as i made the payment 3 months after the due date. They charged me for that .I called the customer care 5-6 times . Now when I ask the customer care, about the refund they always take my account number in which i want the amount to be refunded. But i didnt get any amount into my account. I am frustrated with this thing. I feel that my rs 700 is gone and i wont be able to get it back.

Even i went to Electronic-City branch, they say they dont deal with the credit card, I have to talk to customer care only . I am helpless... I dont know wat to do...

I am frustrated with the service of ICICI bank credit card...
Reply
Hi,

We are sorry to hear about your experience.We have made a note of your credit card number.We'll contact you and work to address your issue at the earliest.

Regards,
ICICI Bank Customer Service Team.
Reply
Hi,

We tried contacting you but you were not reachable. Please email us your contact details at [protected]@icicibank.com & we'll get back to you soon. Kindly refer "1465782' in the subject line.

Regards,
ICICI Bank Customer Service Team.
Reply

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