[Resolved] ICICI Bank Credit Card Collection Agency — harassment calls | |||
This is to inform you that i owe a credit card debt from ICICI bank,(4477 XXXX XXXX 7000), for account of Mahesh Mohan, residing at B-703, Adarsh Apt, yeshwant nagar, Vakola, Santacruz east, Mumbai 55. I met with a major accident in September 2009 and it was so devastating that my left hand got paralyzed (Brachial Plexus Injury), I was bedridden for six months and had a nerve transfer surgrey as well but the chances to recover are very minimal. I had submitted all hospital documents to ICICI staff couple of times stating i cannot make any further payments on my credit card as i have no money also i am not from a financially sound family. Now i have managed to get a job in a call center and managing to survive by working with 1 hand, but the remuneration that i get from it is not even sufficient to make up for my medical expenses. Recently i have started getting collection calls again from one Mr. Rahul Mahtre (Ph. number[protected], going to the extent of continuously calling all my office extensions and harassing them even after being informed i am not in the office. Request you to kindly look into th matter, i am facing difficulties to make my ends meet and these collection calls are taking a heavy toll on me mentally as well. if in future if i have any capability to make payment i will initiate calls to ICICI i dont want any collection agency calling me, my family or wherever i a working. Please do the needful. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
Dear Mr. Dasgupta,
Kindly write to us at [protected]@icicibank.com, with the subject line as ‘Customer Service – Credit Card’. Request you to provide the relevant details of your card, along with your full name and contact details.
We will be glad to assist you.
Regards,
Nazia Sayeed
Office of the Nodal Officer
ICICI Bank
Kindly write to us at [protected]@icicibank.com, with the subject line as ‘Customer Service – Credit Card’. Request you to provide the relevant details of your card, along with your full name and contact details.
We will be glad to assist you.
Regards,
Nazia Sayeed
Office of the Nodal Officer
ICICI Bank
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ICICI Bank Credit Card — Harassment by ICICI Bank Collections Department
This is with regards to my credit card from ICIC Bank. I have called them repeatedly to request for a settlement on this card howver they don't seem to understand. I have an outstanding of 98000 in the card. I can only pay 25000 and close this card. I am about to leave the country for a very long time. I being a good citizen called them and informed them that I can pay 25000 and settle the card as I am going out of the country. I could have just gone abroad without paying anything and they could have done nothing about it. However I chose to settle the account but they are asking for 90000 which doesn't make sense because the outstanding itself is 98000 and settlement amount cannot be so close to the actual amount and the second reason is I dont have that much fundsd. I am not interested ini any installments with this bank. I am going to pay 25000 and if the bank doesn't take it then I will go out of the country without paying. I am continously harrassed by the collections department. Kindly get one of the managers to take 25000 from me and settle my account.