[Resolved]  ICICI Bank Credit Card — wrong debit through my card

Address:Ghaziabad, Uttar Pradesh

Sir,
I would like to bring to your notice that a sum of Rs. 13,042.00 has been transacted from my credit card on 9th APR 2011 in the name of ICVBP IPRUODAY with a
transaction Ref.Number : 74678721101061512714194 of Rs.3108.00
transaction Ref.Number : 74678721101061512714137 of Rs.5254.00
transaction Ref.Number : 74678721101061512714319 of Rs.4680.00


I have not done any transaction on this day, even i had not instruct to any body to deduct this ampount through my card. i HOPE THERE IS A MISTAKE IN DOING THE SAME. DO RECTIFY IT IMMIDIATELY AND INFORM ME AT THE EARLIEST ....plz don't be delayed in it to AVOID ANY HARD ACTION BY ME.
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Aug 13, 2020
Complaint marked as Resolved 
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Hi,

We regret the problem caused to you. Please send us your contact details at [protected]@icicibank.com and we shall get in touch with you soon. Kindly refer "1531115" in the subject line.

Regards,
ICICI Bank Customer Service Team.
I am surprised, after my complaint, one of your representative contact me on phone and after all confirmation about my complaint, she accept their fault and she assured us that bank will reverse all this entry and no longer it will delayed more than 3-4 days, but when i get my e-statement of my credit card, i get surprised that still all these three transaction was there in my statement. Now what is this, are u cheating with your customer. Again i request you to send me a confirmation about my reverse entry in my card by email immediately.
Take a prompt action on it.
thanks
Prashant Saxena +91-[protected]
Your ref No. against my complaint is ...1531115

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