[Resolved]  ICICI Bank Credit Card — harrassment calls from credit card department

Address:Maharashtra

Dear Sir/madam,
myself and my family facing a problem from icici bank credit card department ,they continously calling my family member and wife and my wife office and using abusing ,bad words and harrassment calls and they did not call me they directly calling my wife when first time called me i said come to meet me but they said me we how to harrasse you when i am explained them what fraud have been made by your department they did not ready to hear.

Kindly request you do the needful,

thanking you,
MOHAN SALIAN
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Aug 13, 2020
Complaint marked as Resolved 
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ICICI Bank - Credit Cards — continous harrassment from icici bank

sir,

i had 3 icici bank credit cards , which i used before 2 years (in 2008) and i paid back all the principle amount i used .meanwhile i received lot of calls from icici bank stating i had outstanding in my cards which is more than what i used. i explained them that i paid all the amount and ask for settlement letter, they even refuse to send a written confirmation about the discussion they had with me and intensively delayed the time and levied many charges (tax, late fee ,etc.) and ask me to pay that. now they came to my office and threaten me that they will come to my home and shout.

pls. help me to get rid of this issue
Dear Mr. Murugan,

Regret the inconvenience caused to you.

Please write to us with your contact details and credit card numbers at [protected]@icicibank.com (Subject line: UID 290933) so that we can check. We'll be glad to be of assistance.

Regards,
ICICI Customer Service Team.
Hi Mohan,

We are sorry to hear about your experience. Please send us your contact details at [protected]@icicibank.com and our official will get back to you soon to assist you. Kindly refer '3449491' in the subject line.

Regards,
ICICI Bank Customer Service Team

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