[Resolved]  ICICI Bank Credit Card Hidden Charges And Over Interest Charges — icici bank blocked my savings account

ICICI Bank Credit Card — Hidden charges

Recently I had a transaction of Rs. 1190.86. using my ICICI Bank Credit Card (filled petrol in a petrol pump) and have a receipt of the same amount. However, my credit card statement is showing the transaction as Rs1, 223.72. When I contacted the customer service, they informed me that there was an additional charge since the card was used on a non-icici machine. The credit card statement nowhere mentions how this extra charge was claculated. Also, I cannot find any place (document, website) which says that before using my card I am suppoed to check whether it is being used on an ICICI machine. I am also planning to approach the Consumer Court. I have submitted a compiant with ICICI Bank and am awaiting their reply so that I can include their reply in my consumer Court complaint.

Dear Mr. Bhowal,

Kindly write to us at [protected]@icicibank.com with your credit card number, along with your full name and contact details.

We will be glad to assist you.

Regards,

K Raghavender
Office of the Nodal Officer
ICICI Bank

They did cheat me same thing. I lost the trust in the ICICI bank and if ICICI guys can;t take the ownership of the collection centre then its better to close the outstanding then keep away from the ICICI. They are good for nothing and I seriosally doubt about the ICICI management and i am sure with this management the bank will not exist not more than 5 years. I bet.

Over Charge by ICICI credit card — Over Charge by Bank

[protected][protected][protected][protected]
From: Anand Karnani <[protected]@yahoo.com>
To: [protected]@icicibank.com; [protected]@icicbank.com
Sent: Wed, October 27, 2010 8:57:43 PM
Subject: Re: Late Charge Waiver/ Service charge Waiver--- URGENT ATTENTION


REMINDER VI

I AM SUPRISED AT THE LACADISAL AND CASUAL ATTITUDE OF THE BANK , I DONT NOW WHY I AM GETTING RESPONSE FROM A PERSON CALLED MANSI , CUSTOMER SERVICE EXEC , WHO IS USING FLOWERY WORDS TO GET THE THINGS ORGANISED

I DO NOT UNDERSTAND THE MEANING OF FAVOURS IN THE PAST , YOU'LL HAVE OVERCHARGED ME TO THE EXTENT THE LATE CHARGES AND INTEREST ARE EQUALLING PRINCIPAL AMOUNT IN 1 YEAR TIME

I WOUILD NOT HESITATE TO COPY THE MUMBAI MIRROR GRIEVANCE CELL / CONSUMER COURT FORUM , ALL THES PENDING LATE CHARGES NEED TO BE REVERSED????

I WOULD EXPECT SOMEBODY MORE SENIOR TO UNDERSTAND THE DEPTH OF THE SITUATION AND REPLY , JUST NOT WRITE BACK FLOWERY REPLIES

ANAND KARNANI




[protected][protected][protected][protected]
From: Anand Karnani <[protected]@yahoo.com>
To: [protected]@icicibank.com; [protected]@icicbank.com
Cc: [protected]@icicbank.com; [protected]@icicibank.com
Sent: Mon, October 25, 2010 9:05:04 PM
Subject: Re: Late Charge Waiver/ Service charge Waiver


REMINDER V




[protected][protected][protected][protected]
From: Anand Karnani <[protected]@yahoo.com>
To: [protected]@icicibank.com; [protected]@icicbank.com
Cc: "[protected]@icicbank.com
>
Sent: Sun, October 24, 2010 8:46:19 AM
Subject: Fw: Late Charge Waiver/ Service charge Waiver


REMINDER IV



----- Forwarded Message ----
From: Anand Karnani <[protected]@yahoo.com>
To: [protected]@icicibank.com
Cc: [protected]@icicbank.com
Sent: Tue, October 19, 2010 8:24:20 PM
Subject: Re: Late Charge Waiver/ Service charge Waiver


REMINDER III




[protected][protected][protected][protected]
From: Anand Karnani <[protected]@yahoo.com>
To: [protected]@icicibank.com
Cc: [protected]@icicbank.com
Sent: Sun, October 17, 2010 9:21:48 PM
Subject: Re: Late Charge Waiver/ Service charge Waiver


REMINDER 2

PLEASE TREAT MY CARD AS CANCELLED THE CUT CARD SHALL BE POSTED IF I DO NOT HEAR ON THE BELOW IN ONE BUSINESS DAY

THERE SEEMS NO BODY CONCERNED TO REPLY

THE NEXT MAIL SHALL BE MARKED TO MUMBAI MIRROR GREIVANCE CELL

ANAND KARNANI




[protected][protected][protected][protected]
From: Anand Karnani <[protected]@yahoo.com>
To: [protected]@icicibank.com
Cc: [protected]@icicbank.com
Sent: Wed, September 29, 2010 8:19:53 PM
Subject: Late Charge Waiver/ Service charge Waiver


The Customer Services Manager ;

I take reference to the subject statement and my various dialogues with your customer supoort staff , but all falling on deaf hears.

I am compeled to write or request for cancellation for the 4477 xxxxxxxxxx1009 .

Please note my payment history from last 10 months and the late payment charges levied

1) Dec '09 ; Paid amount Rs 1500/= vide chq no 291722 ; late payment Rs 600/= with Service charges
2) Jan 10 ; Paid amount Rs 1400/= vide chq no 291224 ; late payment Rs 600 / = with Service chargs
3) Feb 10 ; paid amount Rs 10000/= vide chq no 514997; late payment Rs 600 / = with Service chargs
4) Mar ' 10 ; No payment done , the late payment justified
5) Apr ' 10 Payment Rs 10000/= vide chq no 375978; late payment Rs 600 / = with Service chargs
6) May'10 No Payment done , the late payment justified
7) Jun10 Payment done Rs 1300/ = vide chq no 325599; late payment Rs 400 / = with Service chargs
8)Aug10 Payment Rs 6500 /= chq no 325603

Please note the charges of almost Rs 3200 / = appriox with Service charges , despite making payments albiet a delay from the due date.
Nevertheless, the Interest charges and service charges are leviied which I am yet to debate

I would request to waive the Charges of Rs 3200 / = to enable continue with this card or treat this mail as a Cancellation request

If I do not hear on the subject , I would cut the card and no longer wish to use the Credit card


Please revert with your decisions , keeping a mutually benefecial relation



Sincerely

Dear Sir,

We are sorry to hear that you had to face such a problem. We have made a note of your email id and will get back to you at the earliest.

Regards,
ICICI Bank Customer Care Service Team.