[Resolved] ICICI Bank Credit Card — Interest Calculation Sheet | |||
This is with regard to Bill generated on 11th March for my ICICI Bank Credit card. Post bill generation I had asked for Interest Calculation Sheet on 16th March 2013 for which I was provided with a service request no which I did not note down as I trusted them to reply to my query within the stipulated time frame. However, later on 29th March I called them again and was told that the service request has been closed. I was again provided with Service Request on 29th March with a mail for resolution to my query by 3rd April. After this I have been regularly calling up the Customer Care and their reply is unsatisfactory. Their common excuse:- 1) Technical Issue. 2) Will get back to you with resolution within 24 hrs. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 3 Comments | |||
Comments
Dear Chetna,
We are the customer service team at ICICI Bank.
Please email us with your contact details and account number at [protected]@icicibank.com (Subject line: UID 310347) so that we can check and revert.
Thanks,
ICICI Customer Service Team.
We are the customer service team at ICICI Bank.
Please email us with your contact details and account number at [protected]@icicibank.com (Subject line: UID 310347) so that we can check and revert.
Thanks,
ICICI Customer Service Team.
Dear Mr. Malhotra,
We are sorry to hear about your experience. Please send us your contact details at [protected]@icicibank.com and our official will get back to you soon to assist you. Kindly refer '4179925' in the subject line.
Regards,
ICICI Bank Customer Service Team
We are sorry to hear about your experience. Please send us your contact details at [protected]@icicibank.com and our official will get back to you soon to assist you. Kindly refer '4179925' in the subject line.
Regards,
ICICI Bank Customer Service Team
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ICICI Bank — Interest Credit
I have recently closed a savings account in ICICI Bank. It was closed on 16th March. And when I asked them for the interest of the amount for the 16 days of March, following is the reply I got -Dear Ms. Karnani,
Please note that the interest towards savings bank account will be calculated from 10th to last day of the month on the least balance maintained in that period. The interest will be calculated on quarterly basis and credited half yearly. Since the account is closed, the interest will not be calculated and hence we will be unable to confirm you the same.
Sincerely,
Muralidhar Tankala
Customer Service Officer
ICICI Bank Limited