[Resolved]  ICICI Bank Credit Card — Settlement receipt not received

Address:Mumbai Suburban, Maharashtra

Hi,

My name is Chandrashekhar Yadav. I have a ICICI Bank credit card ([protected]) for which i did full and final settlement on 14/01/2011.
I received an e-mail from Ravi Kant Asthana (ravi.[protected]@icicibank.com) which had a settlement letter attached with Ref. No.:CC/[protected]/1101/193206 and amount payable (Rs 9700) for which i did full cash payment on 14/01/2011 at ICICI Bank Branch in Dombivali (Gopi Cine Plaza). I informed the lady called Smita who used to call me for full and final settlement. She told me after the payment i will receive a payment receipt as a proof of full and final settlement and a NOC from ICICI Bank.

But after the 14/01/2011 i never received any call from her. I called her several times, mostly call goes missed or she says i am trying.

This is the third time i am doing full and final settlement with ICICI Bank but they are simply a bunch a *******.
This time I did just everything to make sure my settlement gets clear but i think its again going no where.


I e-mail Mr Ravi Kant Asthana but he never replied.
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Aug 13, 2020
Complaint marked as Resolved 
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Hi,

We are sorry to hear about your experience with ICICI Bank. We have made a note of your complaint and shall get in touch with you soon to resolve the issue.

Regards,
ICICI Bank Customer Service Team.

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