[Resolved]  ICICI Bank Credit Card Online Banking — MISUSE OF CREDIT CARD USING INTERNET BANKING

Address:Gurgaon, Haryana

Hi I am holding account with icici bank gurgaon for past 5 years.Suddenly i see that my account has been debited with 1500 rupees and the money has been spent in mobile recharges to 4 different numbers.Three of them belong to maharashtra circle and one to delhi circle.When i call at these number they are not reachable.The biller name is Euronet India Pvt Ltd.When i contacted icici customer care they say the transactions has been done through secure channel so i will have to pay.Now i see so many similar complaints about the biller which means the bank is aware of the fraud but does not take action.I will definitely screw them up if they do not revert charges.Lets wake up guys this is not the way i would or anyone of you would like to loose your hard earned money?
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

ICICI Bank Credit Card — Card Misused through Internet

Dear Sir/ Madam,

I have a credit card of ICICI Bank from last 2 years (Now disconnected). My card was used by some one through net whereby transaction of app Rs. 28000 made. Payments are mader for Air Tel, EZEE Tours and Travels, Rail Tickets and MTNL Mobile. I was bit busy in March so could not check these transaction in same month. Now when i speak with call center of ICICI Bank they want me to pay these transactions although no transactions are made by me. I had tried to speak at ICICI bank Lower parel, Mumbai (Address taken from ICICI bank Site for Credit card Dispute redressal form). But office was changed from there although not updated on its site.

Kindly suggest solution for Same

Thanks in advance

Kirti
Hi Kirti,
I am Amritanshu from Red FM . I feel really sorry for whats happened with you. We are taking up the issue of Credit Card frauds . So would like to record you. plz provide me with your contact number.


Thanx
Peace,
Amritanshu

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ICICI Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    65%
    Complaints
    23621
    Pending
    2042
    Resolved
    14254
    ICICI Bank Phone
    +91 22 2653 1414
    ICICI Bank Address
    ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
    View all ICICI Bank contact information