[Resolved]  ICICI Bank Credit Card — denial of full and final settlement

Address:West Bengal

To,
The ICICI Bank Limited
Credit Card Division
Regd Office: “Landmark”
Race Course Circle
Vadodara 390007
India.

Sub: Credit Card No: [protected] in the name of Anand Singh Chauhan.

Re: Your Letter dated 30/07/2011 under reference no:[protected]

Sir,

It is very surprising to receive the above referred letter wherein the bank asking for Lien marked on my bank account towards unpaid outstanding dues on my credit card. Under this context I would like to draw your serious note on the following facts:-

1) That the above referred Credit card was SETTLED by me on 27th of August’2009 and full and final payment of Rs.10,000/- (Rupees Ten Thousand only) in cash was made.
2) That the Settlement letter bearing reference no: ICEASKOL/082009/11361/1 dated 27th August’2209 and the Payment Receipt bearing no: 9001245 for the said sum of Rs.10,000/- dated 27th August’2009 was received by me.
3) That in-spite of the Full and Final Settlement of the card several phone calls claiming to be attached with your bank frequently called upon me asking for the payment which I had already made.
4) That in the month of January’2010 I personally went to your Kolkata office situated at 2, Upper Wood Street and produced the original copy of all the documents related to the said settlement and the same was confirmed to be ok by your officer concern.
5) That I am in receipt of a Demand Legal Notice from one Mr. Ananda Basu Advocate dated 27th April’2011 asking to pay a sum of Rs.29,910.34 as current outstanding on my said card.

In reference to the same I would appeal you to take serious and immediate action to stop threats and harassments failing to which I shall be bound to take harsh legal action against your bank.


Anand Singh Chauhan
Kolkata
Dated: 4th August’2011.
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Hi,

We are sorry to hear about your experience. We have made a note of your credit card number. We'll contact you and work to address your issue at the earliest.

Regards,
ICICI Bank Customer Service Team

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ICICI Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    65%
    Complaints
    23614
    Pending
    2050
    Resolved
    14243
    ICICI Bank Phone
    +91 22 2653 1414
    ICICI Bank Address
    ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
    View all ICICI Bank contact information