[Resolved]  ICICI Bank - Credit Cards — Pre-Closure of the Pyament but still company harrases

ICICI Bank - Credit Cards — ICICI Bank Credit Cards

Hi Sir,

My Name is Ashish Mishra. I am from Bangalore. I want to file a complaint for ICICI Bank Credit card division.
Some 7 months back, i got a phone call in my office on my desk no. from icici credit card division of Bangalore- Rajaji Nagar Branch. They told me to apply for a complimentry credit card which they are offering to my company employees without any charges. first i denied. but they didn't stop to call on my no. so i applied for a card. One repesentative came to me to collect the required doument and for filling proper form. i gave everything which ever was required. but after two months nothing heppend. i enquired about my application they told that they don't have any record and they asked me to re-apply. Again I followed the same procedure and ans submitted the docs. But same thing heppend with this time also. Now while enquiry they asked me to re-apply. it was third application. now again same thing heppend. after submitting all the docs and photos and my employee id photocopy, there is no any follow-up. even i got a call for my address verification but i didn't get any card.
My point is, these people calls to employees in their offices, takes the document & photos, then they don't provide any facility. so why they are taking the info of a person.

Please help me.
ICICI Bank - Branch: Rajaji Nagar, Bangalore credit card div phone no. [protected]

Regards,
Ashish Mishra

ICICI Bank - Credit Cards — Unethical withdrawal from Saving Bank Account by ICICI Bank

I am having a saving account with ICICI Bank (AC No.[protected], on 26/12/08 it’s showing a debit transaction worth Rs. 12, 242.41, after contacting the customer care I have come to know that this amount was withdrawn towards the outstanding of my credit card.
I further like to inform you the issue of outstanding dues is lingering from last almost 2 years. It was started from the transaction worth Rs 600 done on my credit card. The said transaction was not happen and shown as outstanding on my credit card. Then from then onwards the outstanding amount is gone on increasing including the late payment & penalty charges. I have informed this to your customer care executives periodically, but there is no proper solution provided to me and only promises are given to me. As the time passed away the amount was become such a high amount.
There are so many calls have came to me which I have replied for the proper settlement, but every time a new person was calling me and telling different – different process and commitment (they may be from your call center). I was tired with such kind of mental harassment, but there was no support from the customer care.
I am a regular customer of various services provided by ICICI. Now a huge penalty of Rs 12, 242 for a truncation (which was not actually happened) of Rs. 600 is very unkind and it’s injustice done with me without taking me into confidence.

ICICI Bank - Credit Cards — Debited more money from savings acct and demanding more

i had an ICICI credit card .My credit limit was 44, 850.00..I have not used the card for last 20 months.
Also I was paying the min payment by ECS till Nov 2008.
On feb 29th, they (ICICI Credit cards) debited 55000 rupees from my
ICICI savings acct and put a lien on my savings acct.
Ihad my home loan going on from my savings acct . .so I got panicked and called them up ..
The well "trained" at the customer service told me to call up some other stupid guy with collections and meet him to settle my credit card account..and my due is 82, 122.10..(WOOOOW)..

Here's the best part...
I am in the USA. So I informed them that I am out of country and I asked the customer SERVICE executive to give me the number of the collection dpt personnal.But he refused to do so ...I asked him that whether he could call me..The answer was "Sorry Sir..We cannot make ISD calls.." (Ridiculous!!!)..
Also he informed me that I must be in india to settle this dispute..Only other way is to pay whatever they demanded!!!

But I wanted to get my savings acct unblocked at any cost..so I paid off the amount they told me ..(I havn't seen a statement for more than an year)... I asked the executive to send me a copy of my statements..he took the request and I haven't received any statement yet and all these happened a week back!!!

Here's the second part..


Altogether, I paid an amount of 82, 796.26 in January 09 and requested to close the card.
(I paid almost 600 INR in excess..I trusted th customer care executives...)..
and an executive informed me that my card has been closed permanently..I don't have any written proof for that...
Now I got a new statement in email which says my payment due is 2685.10 and due date is Feb 20th.
I am not even able to access the card online. And there are some transactions on my card which I am not at all aware of.

Anyway I paid it off...but I need my hard earned money back...now I feel like cheated...
how should I proceed in this regard???
A reply would be greatly apprecited!!!

I have make a credit card in ICICI Bank i can't use that credit card for from the initial one day i got a statement that they charges me annual fees i call to customer care and i said when i was make that credit card there is no annual fees on that credit card and i have cancel that credit card they said you break that credit card between and put on icici drop box I do the same but freequently receive that credit card statement now a day my credit cards outstanding balance is more than 15, 000.

Why should I pay that money even i can't use the credit card.

I would appreciate if some one can help me in getting out of this mess. I mail and call the ICICI customer care number 42088000 so many times but no one seems to be interesed to solve my issue instead they say you have to pay or we have to go for leagal settlement.

Hope this makes more clarity on this.

Dear Srikanth,

We're sorry to hear about your experience.

Please write to us with your contact details and credit card number at [protected]@icicibank.com. We'll contact you and work to address your issue.

Regards,
ICICI Customer Service Team.

there is no update from the bank irrespective giving them information and no one seems to be intrested to solve the issue

ICICI Bank Credit Card- Peronal Loan — Pre-Closure of the Pyament but still company harrases-SR126810455

I have taken a persoanl loan which I have taken on my ICICI credit card due to some personal emergency in 2007.

Till April 2008 I have made the EMI monthly and then went for a pre-closure of this loan. Which I have closed it with the details below:-

Cheque # 324732 dated 27/04/2008 for Amt 78889 drawn on SBI. During this time the pre-closure I have also made some 2% extra for pre-closing. Now after an year and half I get reminders from ICICI stating that there is a due and I get therating from you people to settle it.

Why should I pay or OPT for settlment when the loan is already pre-closed. And this is not the right way. I would appreciate if some one can help me in getting out of this mess. I mail and call the ICICI customer care number 42088000 so many times but no one seems to be interested to solve my issue instead they say you have to pay or we have to go for legal settlement.
Hope this makes more clarity on this.

I have spoke/written emails to 8 people who said they are responsible and they will resolve the issue and every time from last 3 months they just say we will get back to you in 3 business days and no one exactly get back to me.

And I get reminders and SMS from the bank to pay for the money which I have already settled in 2008. I have no idea how this bank really working. As I think there is no one is interested to resolve the issue and close the issues which is a mistake from their end.

Dear Srikant,

We regret the inconvenience caused.
We'll contact you and work to address your issue at the earliest.

Regards,
ICICI Customer Service Team.