[Resolved]  ICICI Bank Current Account — inappropriate ways to charging

ir,
my current a/c is with icici bank. a/c no[protected] on the name of my firm SHANTI TRADERS. while apening the account i was told that in this account balance is not to be maintained that it is zero balance maintainance account. but after a month the bank debited 3500rs+tax on the name of mainatinance charge and told that i can carry unlimited transactions for free and can draw unlimited cheques.

but it was seen that on every transaction they are charging me 5rs per 1000rs on the name of transactions form the non-base branch.my account is in johri bazar branch and i live in mansarover so i do transaction from mansarover branch both branches are in jaipur.

so sir i have written them more than ten emails to revert money back to my account but haven't received any response. besides i have not been provided proper facilities...like i have never received any physical statement since i hold this account evenafter asking for it through customer services and i have been to main branch twice and applied for net banking but for that also i have not received anything...once i have applied for net banking on internet also but that was also not done.

so now i request you to see the matter and see if the amount charged can be reverted back to my account.

Thank you

Anshul Agarwal
[protected]
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Aug 14, 2020
Complaint marked as Resolved 
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Mansarovar Travels — Icici Bank

Dear Sir

we are open the A/c ICICI BANK Last Four Years There is Good responce But Lst 2 years
Bank are Charge to TransitionCharge evry month 1500to2500 INR DR from my A/c without any
Informatioan -we compilne the Branch MG the are told me charge is aplicable
but Open the a/c thiat time no any agreement to Cut the my TRF Charge
How can i Back the my Amt.Last 02 Yesrs sum amt-48000to50000.00INr

pls help as

Rajesh mishra
MD
Mansarovar Travels
Dear Mr. Mishra,

Kindly write to us at [protected]@icicibank.com, with the subject line as ‘Customer Service – Account’. Request you to provide the relevant details of your account, along with your full name and contact details.

We will be glad to assist you.


Regards,

Nazia Sayeed
Office of the Nodal Officer
ICICI Bank
my current a/c is with icici bank. a/c no[protected] on the name of my firm Kritika Industries. while apening the account i was told that in this account balance is not to be maintained that it is zero balance maintainance account.
my account is in Ambala City branch and i live in Ambala Cantt.
so sir i have told them to close my account but haven't received any response. besides i have not been provided proper facilities...like i have never received any physical statement about maintaining the zero balance and later i have got a call and come to know about that i have to maintain minimum balance.evenafter asking for it through customer services and i have been to main branch twice. please close my account.

thank you.

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