[Resolved] ICICI Bank Customer Service — kept on hold for 25 minutes | |||
Dear Sir/Madam, Yesterday, I have called ICICI Customer care service call center [protected], they kept me on hold for 25 min before connecting me to executive, i felt humiliating and waited too long time to get my problem resolved. During call IVR response was please wait for 4 minutes as we connect to our customer care executives but in actual it took 25 minutes. Please take the necessary action against them. I have also recorded the conversation, in case needed please let me know. Thanks & Regards Ravinder Singh Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
Dear Mr.Singh,
We are sorry to hear about your experience. Please send us your contact details at [protected]@icicibank.com and our official will get back to you soon to assist you. Kindly refer '4494740' in the subject line.
Regards,
ICICI Bank Customer Service Team.
We are sorry to hear about your experience. Please send us your contact details at [protected]@icicibank.com and our official will get back to you soon to assist you. Kindly refer '4494740' in the subject line.
Regards,
ICICI Bank Customer Service Team.
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ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
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ICICI Bank — Service
I have been receiving calls from ICICI bank for the past one year asking whether I am Sindhu Joseph which i am NOT and i had to pay them or they will send people to my place and threaten me. I have been telling them over and over again and one fine day i busted out of anger told them @#$ off. Please take care of the crap as soon as possible.Naveen.