ICICI Bank Demat Services — Inefficient irresponsible conduct

I had applied for transmission of shares from my father's demat account with ICICI bank to my demat account about a month back. Still this has not happened! Now their stupid faceless call centre executives state that they have not received any papers or application from my end as per their records! I do have an acknowlegdement given by the branch where I submitted the documents. Whom should I take up the matter now? The bank official claims to have done everything possible from his end!
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

For change of my DEMAT A/c 10481995 address from 203-C Rajouri Garden to SBI Flat F 162/1, SBI colony, Ground Floor, Rajouri Garden, New Delhi-110027 I lodged my detailed application cum underlying papers with ur Barakhambha Rd Branch, New Delhi on 04.03.2009 with Mr. Vikas who told us that this address change would be effected in three working days. While 20 days have elapsed, nothing further has been heard nor address change confirmation has been received. I shifted from old house on 06.03.2009. This worries and concerns me a small investor. Please look into the matter urgently. Ur Barakhamba Rd, ND Tel. No. 23311038 no body picks up. My legs are fractured during shifting and so I can not move while my husband has been away. Please advise soon. 0r should u desire, I can shift my account to some other depository/Bank.
Please effect change of address from 203-C, DDA Green MIG Flat Rajouri Garden ND to SBI Flat F162/1, Ground Floor, SBI Colony, Rajouri Garden New Delhi-110027 immediately under my DEMAT A/c 10481995 registered with ur Barakhamba Rd, ND br with Mr. Vikas thereat. Our Tel. [protected].
Pl. advise me fate of my appln dtd 04.03.09 regarding address change toSBI Flat F162/1, SBI Colony, Grnd Floor, Rajouri Garden ND-110027 imminently in Demat A/c 10481995 applied with B. Rd, ND branch with Mr. Vikas.
More than 1 1/2 hrs have passed since I lodged my complaint. No reply even interim acknowledgement has been received. This is simply deplorable and recalcitrant attitude. Will somebody respond?
Will someone advise me Tel. Nos/contact Nos. of the Branch and the ICICI Bank MD/Chairman to hear from him in this aspect.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ICICI Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    65%
    Complaints
    23618
    Pending
    2043
    Resolved
    14252
    ICICI Bank Phone
    +91 22 2653 1414
    ICICI Bank Address
    ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
    View all ICICI Bank contact information