[Resolved]  ICICI Bank — Error in Status and No Service they Promised at the time of booking FD

Address:

West Delhi, Delhi

My account no is [protected]

I have opened an FD[protected] on 07 Jun 2013 and opted for instant credit card.
FD is opened but there is no status of the credit card.

Also there is no option to contact online on ICICI website, however i have submitted the query in feedback option and did not get any response from there.

Also I have opted "NO" for auto renewal and "YES" for auto closure, the same is in the advice i received by courier however its showing "YES" for auto renewal and "NO" for auto closure in online advice.

If ICICI cannot keep the promise made/written while opting its facilities i am not willing to continue with this FD.

I keep trying contacting them but got no response. Finally i submitted my issue on FB and got a msg to keep waiting.

In respond to my Query (ICICICARE=[protected] a week ago i am still getting "We request you to call 24 *7 customer care number mentioned on our web site www.icicibank.com or else you may visit our nearest ICICI bank branch for your query towards the FD account." as respond. Why i am suffering for mistakes made by ICICI

Status of Query i submitted on FB for quicker response (ICICICARE=[protected] is still waiting

ICICI is even slower then local banks.

I am fed up with the service and customer support. I just want my FD roll back to my saving account.
I posting here will help my issue resolved.