[Resolved] ICICI Bank /flexi Cash Account — reverse the late fee charges and interest

[Resolved] ICICI Bank /flexi Cash Account — reverse the late fee charges and interest

T tv.mohan from Chennai, Tamil Nadu

To, The Manager, Flexi Cash Account. Subject: Reverse the Late Fee Charges & Interest I am holding ICICI Bank Flexi Cash Account[protected]. I have got a call from Customer Support on 28th November 2008 and they requested to settle the account by November end. Bcoz of some personal I could not able to do on time (Met with Accident) and I deposited money (Rs. 20, 000 + salary Amount Rs 17, 000) on 4th December 2008. Without any information my Salary Account has been lean on 1st December 2008, there is no any formal mail or letter with regard to this. When I checked my account on 1st March 2009. The Flexi Cash account has not been settled, From December to March but Interest & late Fee Charge has been deducted from my account. I called Chase and spoke with two customer service reps. They both told me there is absolutely no way that my fee and finance charge would be removed. I explained that this has NEVER happened before and that I thought it just good business for a company to give the customer a break given the circumstances.I explain that I have already paid, call up the customer care and register a complaint the executive says that every thing is ok and he will forward the request and things will be settled. Are u running bank or doing some mafia activites of sucking human blood(money). We are earning money by our hardworker and paining ourselves. So each paise is very important to us and we have all the right to ask you. But your customer service persons putting charges against us for their mistakes.I hope this mail is being read by a person who has good soul and know the customers value.Pls take necessary action against this complaint and reverse the charge which was stated in my account statement. Hoping u will reverse the late fee charge and interest Thanking your TV.MOHAN [protected] Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
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Shakunthala K. Shetty

from Bengaluru, Karnataka

ICICI Bank — Late Fee & Interest

It is to inform you that the payment has already been paid in time and there was no delay in our part and hence question of late payment does not arise. In this regards please refer my registered letter dtd. 15.07.2007 to Mr. Harshil Mehta, Nodal Officer, ICICI Bank, Hyderabad, which is self-explanatory.

Kindly oblige and do the needful

Shakunthala K. Shetty

Ansarul

from Gurgaon, Haryana

ICICI Bank — CHARGES LATE FEE

Hello Sir,

I am Ansarul haque working in a private company, my problem is that, i got a statment in which they charge extra amount as late fee but i paid before due date. After that i write a mail about that and waiting for mail, i got a mail and SMS also that your amount is wave off you paid the actual amount and i paid. than next month again same problem they charge late fee than i contact CC and said all this thing than he said you paid 300 next time all amount will be wave so wait for the next statement, during all discussion we cross due date but they said dont worry you not charged for that all amount will be wave off and next time you got only EMI amount which is payable to me.
than Again they charge late fee and now i fed up and i need your help to short out all they charge every month extra amount so please help to get out. I am agree to pay whatever the actual amount.

thanks