[Resolved] ICICI Bank — Fraud personal loan and collection calls | |||
My name is Ashish Srivastav and I am repeatedly getting calls from your collection department (Sec-8 rohini, Delhi) regarding the fraud personal loan taken by some Mr. Prashant Pandya and wherein my details are given as co applicant, infact not only me but my family friends also getting calls for the same while I am talking to your collection executive. Numbers from which I am getting THERATENING calls is [protected] by Ms. sheetal, and numbers from which my family friends are getting called is [protected] by Mr. Rahul. This fraud case pertains to 2006 (it was informed by MS Sheetal only) and now they are calling me. I would also like to inform you that at that time I never applied or not got any confirmation call regarding any loan. I am reiterating that i don’t know any person by name of Mr. Prashant pandya and would like to urge you to stop making such defrayment calls to me. Also, would like to ask you to provide the details such as KYC details or any other relevant details regarding loan taken, wherein my details are given so to lodge the police complaint/FIR against Mr. prashant pandya. please treat this important as it was informed to me that the same is updated in my CIBIL details, such defrayment details are not true in nature and I demand to remove such details under my CIBIL details. It is also very strange to know, that even after number of request to collection agent and for which she was reluctant to provide any detail regarding the fraud loan detail nor they are providing any other details except repeating that the loan is taken in name of me and fraudster Mr. Prashant pandya which I condemn. This fraud loan was taken in 2006 but I was never contacted to confirmed the propriety of this loan, how come the KYC docs were present and no confirmation or field visit was done? And now I am getting collection calls for this? Does it mean the risk team didn’t analyze properly or was given leverage to the fraudster? Or there could possibly the beneficial person in team for passing on such loan without verification? Or is that bank now want to shift the NPA loss to law abiding citizen like me by pro rata basis for selection because they could not identify the actual loan taker? Many question remains unanswered…. and such things do made people like me mentally weak which further makes day to day life more like hell, but it makes your collection agents, loans team and of course your bank like Lethe surviving on many innocent people life like me Please remove this fraud loan details from my name. Ashish Srivastav. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 10 Comments | |||
Comments
ICICI Bank — Calls for Collection
Hi,Unfortunately, i am a defaulter for ICICI Bank Credit Card. I have been receiving calls for collection since 2 months. I am always available when they call me and explain them about the unfortunate situation that i am facing. However, it is very annoying that the same situation i have to explain to 5 different people, because "NONE OF THEM BOTHER TO KEEP FOLLOW UP ON MY ACCOUNT". Now when they are calling me, they are forcing me to make the payment and also sending their representatives to my home for collection, whereas i have informed each one of them that i am ready for settlement, but they are "FORCING AND HARASSING" me to make full payment.
I understand that being a defaulter it is a weird kind of complaint. However, harassing someone by calling again and again and i am being asked and forced to explain the same situation to different people and the call lasts for more than 40 minutes..
Please look into this.
Hi Nishesh,
We are sorry to hear about your inconvenience. Please write to us with your contact details and credit card number at [protected]@icicibank.com so that we can contact you to resolve the issue. Please mention "UID 463192" in the subject line.
Regards,
ICICI Bank Customer Service Team.
We are sorry to hear about your inconvenience. Please write to us with your contact details and credit card number at [protected]@icicibank.com so that we can contact you to resolve the issue. Please mention "UID 463192" in the subject line.
Regards,
ICICI Bank Customer Service Team.
ICICI Bank — Fraud in Personal Loan
i was offered for settlement of dues on ICICI Bank Personal Loan A/c No. LPLUD[protected]. for which i deposited the same settlement amount Rs. 22,000/- vide receipt No. on dated 23.0.2010 in cash but when i confirmed from ICICI Bank they said my above said account is still stands as it is and this is not closed till date . Rs. 22,000/- are also not deposited in Bank in my account. When i called at customer care they asks me they have not any information about it. In this way i am cheated by ICICI Bank Collection Agent. i am enclosing settlement letters and receipt which i get by bank. Please do the favour as i am a middle class man and i have no extra money to pay again in this regard. Collector's name was Malkit (M-[protected]) and their manager was Mr. Avinash (M-[protected]) and Officer Varinder Singh (Ph[protected] these numbers are given to me for contact/further inquiry but now these are not in working
Dear Arun,
We are sorry to hear about your experience.We have made a note of your account number and shall get in touch with you at the earliest.
Regards,
ICICI Bank Custo
We are sorry to hear about your experience.We have made a note of your account number and shall get in touch with you at the earliest.
Regards,
ICICI Bank Custo
Hi Ashish,
We are sorry to hear about your experience. Please send us your contact details at [protected]@icicibank.com and our official will get back to you to assist you. Kindly refer '3773039' in the subject line.
Regards,
ICICI Bank Customer Service Team
We are sorry to hear about your experience. Please send us your contact details at [protected]@icicibank.com and our official will get back to you to assist you. Kindly refer '3773039' in the subject line.
Regards,
ICICI Bank Customer Service Team
I am sujit also getting fraud call from this mobile no-[protected] named Nitu poddar that I have taken personal loan at delhi while I have no any connection with delhi she is threatening me she have all most of information regarding me like pan no DOB faters name my address etc I am very worried If any body give me address of this mobile no owner or suggest me what action I will do against this Nitu poddar so again I never get harassment by this type of call
I am writing this email to seek your help in tracking few people who claim to be from ICICI however I do not think that they are genuine.
I have been getting threatening calls from two ladies called Nitu Poddar and Neha Jain who claims to be from the Legal department of ICICI and says that I have a personal loan outstanding from ICICI since 2006. As far as my memory goes, I never took any personal loan from ICICI. She has asked me to transfer 2500/- INR on urgent basis for the cost of legal proceedings else she claims to send a notification to Immigration as I am now settled in UAE. Though I am aware that nothing of that sorts can be done but since she has been calling on my husband's work landline, it is creating unnecessary stress. The contact number I get calls from are +91 [protected] & +91 [protected] and the email address she asked me to send my bank details on are praveen.[protected]@icicibank.com, nit.[protected]@icicibank.com . I am aware that if in case I send an email, they might hack my account and try to harm my privacy hence it is important that we track these email addresses and I need your urgent help in this matter. They have been continuously calling my husband for more than 20 times a day and almost the same number of times on my phone.
Hoping to get this matter resolved on urgent basis as this is the matter of my personal security and as well as of my family.
I have been getting threatening calls from two ladies called Nitu Poddar and Neha Jain who claims to be from the Legal department of ICICI and says that I have a personal loan outstanding from ICICI since 2006. As far as my memory goes, I never took any personal loan from ICICI. She has asked me to transfer 2500/- INR on urgent basis for the cost of legal proceedings else she claims to send a notification to Immigration as I am now settled in UAE. Though I am aware that nothing of that sorts can be done but since she has been calling on my husband's work landline, it is creating unnecessary stress. The contact number I get calls from are +91 [protected] & +91 [protected] and the email address she asked me to send my bank details on are praveen.[protected]@icicibank.com, nit.[protected]@icicibank.com . I am aware that if in case I send an email, they might hack my account and try to harm my privacy hence it is important that we track these email addresses and I need your urgent help in this matter. They have been continuously calling my husband for more than 20 times a day and almost the same number of times on my phone.
Hoping to get this matter resolved on urgent basis as this is the matter of my personal security and as well as of my family.
Dear Concern,
I dint intend but left with no choice to clarify here, your collection team headed by the name Ms Neetu Poodar from an unknown collection agency is making humiliating calls to me my wife and other known professionally and personally. The intention is clear of harrasment at work but as per my knowledge you are only allowed to call any other person if the person in question is not traceable. And to cover her greed for incentives and case closure of a fake ICICI Personal LOAN on my name and the documents and verification documents in picture are forge since 2006. Now i am being pressurised and humiliated by the concerned recovery head personally as this is her personal dispute and not banks. I am left with no option but to show them the real "Aukaat" of a gatekeeper and not bank. If from now on any calls are made on my personal or professional space by this so called collection agency i will be HAPPY TO serve this matter in court which i am open to since this defaulting is self made trap for me from the bank and the collection employees.
Ms Neetu Poddar dont show your real instinct and greed for money over humanity and stop harrasing and making unnecessary calls on my professional and personnal space which you did before this complaint.
Looking forward for banks intervention and not these so called collection ### speaking to me.
Regards
Kanwaljeet Singh
I dint intend but left with no choice to clarify here, your collection team headed by the name Ms Neetu Poodar from an unknown collection agency is making humiliating calls to me my wife and other known professionally and personally. The intention is clear of harrasment at work but as per my knowledge you are only allowed to call any other person if the person in question is not traceable. And to cover her greed for incentives and case closure of a fake ICICI Personal LOAN on my name and the documents and verification documents in picture are forge since 2006. Now i am being pressurised and humiliated by the concerned recovery head personally as this is her personal dispute and not banks. I am left with no option but to show them the real "Aukaat" of a gatekeeper and not bank. If from now on any calls are made on my personal or professional space by this so called collection agency i will be HAPPY TO serve this matter in court which i am open to since this defaulting is self made trap for me from the bank and the collection employees.
Ms Neetu Poddar dont show your real instinct and greed for money over humanity and stop harrasing and making unnecessary calls on my professional and personnal space which you did before this complaint.
Looking forward for banks intervention and not these so called collection ### speaking to me.
Regards
Kanwaljeet Singh
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ICICI Bank — Loan Scam
I was shocked when I heard ICICI bank was one of the best banks according to forbes magazine. We are a small business struggling to survive and ICICI bank promised to loan us rupees 5 crores, commission being rupees 15 lakhs. Later the loan was not sanctioned but the commission was not returned. We are just up and coming and ICICI bank rips us off. What kind of ethics do they have. It's one of the worst banks out there, I plan to go to the press very soon.