[Resolved]  ICICI Bank — FRAUDULENT TRANSACTION

Hi,

Its been a month now that someone used my Debit Card at various shopping centers and ICICIBANK keeps asking for more and more details I have mailed them all the info required than they said they need a handwritten application which i have sent them.Now they want the invoice no. and all the other info which i dont have. Its the Height now have told them about loss of my Atm Card.NO ACTION YET TAKEN THEY KEEP ON ASKING for more details.the best way is to send theie team in the shopping center and check with the CCTV who was the person that used my card.
But no ive attended no. of phone calls from them confirming the time and date of loss of card.Which I 've answered repeatedly.
I am no longer in the position to keep on answering their questions which i have done for long.

Hope you can help me.

Dear Sir,
I had deposited a cheque No. 733070 dated 22.07.2008 for Rs. 25750/- (Rs. Twenty Five Thousand Seven Hundred Fifty only) payable at Indian Overseas Bank, Tolstoy Marg Branch (0531), Prakash Deep Building, 7, Tolstoy Marg, New Delhi -110001, (issued by Oriental Insurance Company to undersigned) at ICICI Bank, Power Grid Extension Countre, Plot No. -2, Sector -29, Gurgaon on 16th October, 2008. I was given duly stamped counter foil of deposited cheque.

This cheque has not been credited in my account till date.

I got the information regarding the said cheque through my neighbour who’s working in Indian Overseas Bank that cheque had been encashed by someone on 21 October, 2008. It is a matter of surprise that an Account Payee Cheque has been paid in cash by the Indian Overseas Bank.

Despite a numbers of verbal reminders and letter dated 25/10/2008, above mentioned cheque has not been credited in my savings account till date.

Sir it is requested that please see my case sympathetically and help me to get credit of the said cheque with suitable compensation on account of harassment.

The concerned officer and Address of ICICI Bank who is involved in aforesaid matter are as under:

ICICI Bank,
Power Grid Extension Countre,
Plot No. -2, Sector -29, Gurgaon

Mr. Sanjeev Kumar, Branch Manager – 2572185, [protected]
Ms. Pooja Verma,
Ms. Smrity Mishra

Address and name of concerned IOB branch and officers from where my cheque had encashed are as under.

Indian Overseas Bank,
Prakash Deep Building,
7, Tolstoy Marg,
New Delhi - 110001

 Branch Manager – Mr. Suresh Mohan
 Concerned/ other person – Mr. Verma
 Casher – Mr. Chandra Pal

Dear Sir,
I had a fraudulent online transaction in my ICICI bank account on 7-Apr-11.
I somehow realized that on 8th itself and freezed my bank account and later also registered FIR with local Police station.

Later during the further investigation – it came out that someone had got duplicate SIM card of my mobile and then transferred the amount to his account. He had got made a duplicate PAN card with my details (though photograph was different, PAN number was different, signature was different and first name spelling was wrongly spelled). Later he used the same PAN card to get duplicate SIM from my service provider i.e. Vodafone.
Subsequently some dodgy company in New Delhi got the money transferred to their account (in ICICI bank itself) from my account.

However, since I reacted fast enough – there were no further transactions.
Moreover, ICICI bank also said that the account wherein my money is transferred was also under scrutiny and subsequent to my report they have also freezed that account as well. Good part is my money is still into the account and account is freezed so that it cannot be used / withdrawn.

Now it is almost 1 month since the transaction happened and ICICI bank says that they will credit only after getting approval report from Police and Police is taking their own time.

I am also keen to file a case against VODAFONE since how could they issue a duplicate SIM with so many mismatching details on my PAN card.

Please help me.

Regards,
Asheesh Bhimsaria

Hi,

We regret the problem caused to you. Please send us your contact details at [protected]@icicibank.com and we shall get in touch with you soon to resolve the matter.Kindly refer "1700873" in the subject line.

Regards,
ICICI Bank Customer Service Team.

Hi,

Please send us your contact details at [protected]@icicibank.com and we will get back to you soon. Kindly refer '2831529' in the subject line.

Regards,
ICICI Bank Customer Service Team

There was fraudelent transaction done on my account.i have registered complaint with my bank.
I have been asked to file FIR and submit copy for further investigation.
Below are the transaction details.

Call reference number : SR[protected].(call registered with bank)
Date :12/03/2014 22:18 PM.

Complaint : 1. I have given my consent to the bank for further investigation, why can't the bank file an fir on my behalf.
2. There was no temporary blocking feature of debit card so I need to apply for new debit card.

This is Kamlesh .I am a customer of ICICI bank with Customer ID[protected] and account number[protected].
Some unknown transaction happened from my account using my debit card one hour back which is not done by me.
My debit card is with me .I lost ten thousand rupees .I tried to call the number mentioned in my debit card but its not connecting.

Please help.

Dear Sir,

We are sorry to hear about your concern. We have made a note of your account number. Our official will contact you to assist.

Regards,
ICICI Bank Customer Service Team

Dear Mr. Singh

We regret the inconvenience caused. We request you to email us your concern with your contact details and on [protected]@icicibank.com. Please mention the UID a06utz_aaah in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team