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ICICI Bank Complaints & Reviews

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Updated: Apr 11, 2026
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S
s007thakur
from Bengaluru, Karnataka
Apr 3, 2012
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Resolved

Address: Mumbai City, Maharashtra

Dear Sir,
Greetings at all Times.
This is Sanjay Thakur
I had invested Rs 20, 000/- in "ICICI Safety Bonds, November, 2001"
Deemed Date of Allotment 24.12.2001., Redemption Date 24.04.2005.
Bondholder No.[protected], Certificate No. 42510, Distinctive Nos.[protected], BSE 960702 and NSE ICICI1201 N2.
Kindly let me know the latest status of the above mentioned bonds and also how i can redeem the same.


Meanwhile, my postal address has changed. Which is now
Sanjay Thakur
F-703 Jal Vayu Vihar Colony,
Hiranandani Gardens, Powai,
Mumbai 400076
Could you please help me with getting the maturity amount or kindly let me know the process?

With Warm Regards/ Sanjay Thakur [protected]
Aug 13, 2020
Complaint marked as Resolved 

idbi infrastructure tax saving bond 2001 B — Non reciept of Maturity payment

Dear Sir,
Greetings at All times...
This is Sanjay Thakur
I had invested Rs 20, 000/- in "IDBI infrastructure(TAX Saving) Bond (2001B), "
Deemed Date of Allotment 30.03.2001.
Regd Folio No 101FB1574350 Certificate No.[protected], Distinctive Nos.[protected] - [protected],

Kindly let me know the latest status of the abovementioned.


Meanwhile, my postal address has changed.
Sanjay Thakur
F- 703 Jal Vayu Vihar Colony,
Hiranandani Gardens, Powai,
Mumbai 400076

Could you please help me with getting the maturity amount or How can i claim the same?

Thanks & Regards
Sanjay Thakur
[protected]
Hi,

We are sorry for the inconvenience caused to you. We have made a note of your contact number. We will get back to you soon.

Regards,
ICICI Bank Customer Service Team
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    Consumerbipin
    from Bengaluru, Karnataka
    Apr 2, 2012
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    Address: Karnataka

    A/C Noise and Hot Air
    Hello Sir,

    My name is Bipin and I'm a resident of 11th Cross Wilson Garden Area in Bangalore (South). A few years back a new five story commercial building was constructed right next to my house.

    In that building 2 floors is rented to ICICI Bank direct. The bank is made centrally air conditioned and all the A/C units are kept outside their 1st floor windows.

    There are about 12 A/C units which is right next to my living room and bed room windows which make continuously huge sound and throw hot air 10 hours per day and 5 days a week.

    The A/C Noise and hot air has literally made impossible for us to live inside our house.

    Even after repeated complaints to the Bank and owner of the building, nothing is changed until now.

    If my right, I suppose the A/C units are to be kept in the Terrace of the building which will not be disturbing anyone. If not kindly let me know if there is anyways that can help me to solve this problem.

    Look forward for your help.

    Thanks,
    Bipin
    Ph-[protected]
    email- bipin.[protected]@gmail.com
    Aug 13, 2020
    Complaint marked as Resolved 
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      G
      gdebghosh07
      from Delhi, Delhi
      Apr 2, 2012
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      Address: Bangalore, Karnataka

      Hi,

      I am Debmalya Ghosh,from my icici account 2 times money is debited on Feb 26th 2012.The code is POSDEC CHG/12-02-12/2456/25ST3. Please take immediate action on this as I have not swiped my debit card anywhere so how the account got deducted.
      Also please retrieve the amount back to my account.You can contact me on my mobile [protected].

      Thanks and please revert back quickly.
      Aug 13, 2020
      Complaint marked as Resolved 
      Hi,

      We have made a note of your contact details. Our official will get back to you soon.

      Regards,
      ICICI Bank Customer Service Team
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        K
        koothadi
        from Chennai, Tamil Nadu
        Mar 30, 2012
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        Address: Chennai, Tamil Nadu

        want to know whether the following tax redemtion bonds have been encashed we have shidfted our residance

        icici tax saving bond -012003-TSB
        face value 5000 DATE OF ALLOTMT.26.02.2003 DATE OF REDEMPTION26302.2006 BOND HOLDER NO[protected] CERT NO 92779 IN THE NAME OF SGSAMPATHKUMAR


        FACE VALUE 5000 DATE OF ALLOTMT 26.2.2003
        DATE OF REDEMPTION26.02.2006 HOLDER N[protected]CERTIFICATE NO 92779

        MY CURRENT ADDRESS
        SGSAMPATHKUMAR
        E5 AYODHYA FLATS , 33, SOUTH CANAL BANK ROAD
        MANDAVELI
        CHENNAI 600028
        Aug 13, 2020
        Complaint marked as Resolved 
        Hi,

        We have made a note of your bond certificate number. We will get back to you soon.

        Regards,
        ICICI Bank Customer Service Team
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          A
          arun.m
          from Pune, Maharashtra
          Mar 30, 2012
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          Address: Tamil Nadu

          kindly requst pls remove my name from cibil list. im already closed two weeler loan
          Hi,

          Please send us your contact details at [protected]@icicibank.com and our official will get back to you soon. Kindly refer '2835113' in the subject line.

          Regards,
          ICICI Bank Customer Service Team
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            A
            A. Ahmad
            from Delhi, Delhi
            Mar 29, 2012
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            Address: Ghaziabad, Uttar Pradesh

            Dear Sir,

            I have taken a loan Rs. 1,00,000/- in 2007 and another loan Rs. 4,00,000/- (approx.) was sanctioned by Bank without verifying my salary amount, because, the Agent has filled loan form and told me one insurance policy will be given by me. He has showed my salary Rs. 15,000/- p.m. instead of Rs. 5500/-, whereas, my salary has also credited in his bank, but, before releasing sencond loan Rs. 4,00,000/-, he had not verified my salary, and made EMI more than my salary.

            Now, my saving bank account has frozen since one year. I had requested for statement of Saving Account No.[protected], Kaushambi, Ghaziabad. But he had not issued till date. And I further request to bank, the balance of outstanding will be recovered as order of Supreme Court i.e. Deduction Not more than 50% of salary. The bank had deduct 100% salary, which is illegal and Bank pressed me for suicide. I have two children with wife. I am a depressed person and illness also. If, I will move a remaining way for me i.e. suicide. The all responsibility is on ICICI Bank.

            Therefore, I humbly request you that kindly see personally and save my life & my family.

            Yours faithfully,
            Aftab Ahmad
            Murga Market,
            Shashtri Park Extn
            New Delhi
            [protected]
            Hi,

            We are sorry for the inconvenience caused to you. We have made a note of your contact details. Our official will get back to you soon.

            Regards,
            ICICI Bank Customer Service Team
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              S
              Santosh Kumar Komeravelli
              from Hyderabad, Telangana
              Mar 28, 2012
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              Address: Rangareddy, Andhra Pradesh

              Hi,

              I have been charged Rs.28/- for a transaction named "ATMDEC CHG" for 5 times with same transaction id. Is it legal to debit the amount if we are trying to take amount from our account. I donn know that my account doesn't have enough balance and tried to debit some 'x' amount from non-ICICI ATM.

              Here are my transaction details:

              SB6070338 27/03/2012 27/03/2012 ATMDEC CHG/17-02-12/3300/25ST3 Dr 28
              SB6070338 27/03/2012 27/03/2012 ATMDEC CHG/18-02-12/3300/25ST3 Dr 28
              SB6072191 27/03/2012 27/03/2012 ATMDEC CHG/28-02-12/3300/25ST3 Dr 28
              SB6072191 27/03/2012 27/03/2012 ATMDEC CHG/28-02-12/3300/25ST3 Dr 28
              SB6072191 27/03/2012 27/03/2012 ATMDEC CHG/28-02-12/3300/25ST3 Dr 28


              Regards,

              Santosh Kumar Komeravelli
              Emali:[protected]@gmail.com
              Yes this is absolutely legal.
              Hi,

              We have made a note of your email-Id. Our official will get back to you soon.

              Regards,
              ICICI Bank Customer Service Team
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                V
                Vaishali Mittal
                from Chennai, Tamil Nadu
                Mar 28, 2012
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                Address: Dehradun, Uttarakhand

                Hi Sir/Mam,

                This is to inform you that i Vaishali Mittal drawn Rs.1000 from the bank but bank credited my account with Rs.1500/- on dated 21 March 2012. I immediately complained to the Banks Customer Care against Complaint No.SR[protected] and they told me that the problem will be resolved within 5days but when i again contacted them on 6day they said sorry we can't help you.
                So I request you to kindly help me solving the issue as I am a small employee for whom Rs.500/- is a very big amount, so please help me in getting my amount back.

                Name: - Vaishali Mittal
                Address: - 205, Lunia Mohalla, Dehradun-248001(UK)
                Mobile No.: - [protected]
                Aug 13, 2020
                Complaint marked as Resolved 
                Hi,

                We are sorry for the inconvenience caused to you. We have made a note of your contact number and your complaint number. We will get back to you soon.

                Regards,
                ICICI Bank Customer Service Team
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                  N
                  nvlprabu2
                  from Hyderabad, Telangana
                  Mar 28, 2012
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                  Address: Chennai, Tamil Nadu

                  Dear Sir,
                  Ref: ICICI Bank credit card no: [protected]

                  i am holding a ICICI bank Credit card for last several years. i have total rewards points 5000 + to redeem. i visited ICICI web site and saw the available items against the reward program. it showed many products for this reward program.

                  i asked icici customer care to redeem few items against my rewards points, they are saying the items are not available temporarily. i said, i am ready to wait to get the items. then they are telling the item are not available permanently, so you redeem some other alternate items. like some gift voucher, etc.
                  i want to know, if nobody can redeem such items, then why they are showing the items online.

                  note: mail communication as attached

                  looking for your support and reply.

                  regards,
                  Prabakar T
                  mobile: [protected]
                  Aug 13, 2020
                  Complaint marked as Resolved 
                  Hi,

                  We have made a note of your contact number. Our official will get back to you soon.

                  Regards,
                  ICICI Bank Customer Service Team
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                    D
                    dineshrjadhav
                    from Bengaluru, Karnataka
                    Mar 28, 2012
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                    HARASSMENT FOR PAYMENT

                    Address: Thane, Maharashtra

                    I M BEING HARASSED BY ICICI CREDIT RECOVERY DEPT ON MY CELL & ALSO AT MY OFFICE LAND LINE NUMBER WHERE I M JUST WORKING FROM 2 MONTHS & ALSO I M BEING THREATENED OF TAKING THIS MATTER TO MY COMPANY MANAGEMENT FOR RECOVERY OF THE SAID AMOUNT FROM MY SALARY.
                    THIS MATTER IS OF 2004. THEY HAVE COLLECTED ALL MY INFORMATION / DATA OF RESIDENCE & WORK PLACE FROM INTERNET & CONTINUOUSLY HARASSING ME.
                    AT PRESENT I...
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                    R
                    Ravi Kumar Vishodia
                    from Mumbai, Maharashtra
                    Mar 28, 2012
                    Resolved
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                    Resolved

                    FRAUDULENT TRANSACTION

                    Address: North Delhi, Delhi

                    I have received the below E-Mail & Message of the Fradualnt Transaction on my ICICI Credit card.
                    I Tried to Log a complaint from Customer Care on Phone But They Refused by saying that thhis Transaction id Under Process & hence Can,t Be stopped Right Now. Let that Transaction Happen then We will Log your Complaint.


                    The below is the E-Mal Message I ahve Received Today.

                    Dear Customer,
                    br...
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                    S
                    sunnywarangal
                    from Vijayawada, Andhra Pradesh
                    Mar 28, 2012
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                    Address: Hyderabad, Andhra Pradesh

                    My name is snilkumar.m and i have my account A/C No.[protected], in secunderabad ICICI bank. On[protected] the bank has deducted Rs. 92 from my account by the name of QABChgs-Sep11+ST9 and[protected] on 801 Rs and [protected] on 827 Rs Wye without any prior information. Private banks cheating the innocent people by the name of QAB while there is no such rules in government banks. I request somebody to please help me to bring this money back to my account.
                    Kindly help me in getting my money back to my account.

                    Thanking you

                    With kind regards
                    sunilkumar.m
                    A/C No.
                    [protected]
                    PH. [protected]
                    E MAIL- [protected]@gmail.com
                    Hi,

                    We apologize for the inconvenience caused to you. We have made a note of your contact details and will get back to you at the earliest.

                    Regards,
                    ICICI Bank Customer Service Team
                    i don't receive any note from your bank and only one month Ur bank people was 1625 Rs taken to my account y? and i have 10000 in my account how i be leave to deposit the money to your bank i have the andhra bank account all so the people not charge this much money
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                      S
                      Shweta Mangale
                      from Mumbai, Maharashtra
                      Mar 27, 2012
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                      Threatening calls

                      Address: Mumbai City, Maharashtra

                      Dear Madam,

                      Greeting Of The Day!

                      This is Suhasini Ashok Suryawanshi ([protected]), I would like to inform u that i have received a call from Mr. Kishore ([protected]) a Recovery Officer Working for ICICI Bank (Credit Card Paymnent Department). Mr. Vishal Upadhay is the person who has taken a Credit Card of ICICI and not made the payment. He was just my Office colleague and even i am no more part of that company....
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                      K
                      koilpitchai
                      from Mumbai, Maharashtra
                      Mar 27, 2012
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                      Address: Mumbai City, Maharashtra

                      The Bank is denieing to stop harassment to me. Initially they utilised recovery agent(goons) on me. Now they deduct my salary from salary account. My Account No. is[protected].
                      Hi,

                      We have made a note of your contact details and we will get in touch with you at the earliest.

                      Regards,
                      ICICI Bank Customer Service Team
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                        S
                        skver36
                        from Mumbai, Maharashtra
                        Mar 22, 2012
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                        Address: Uttar Pradesh

                        hi sir,
                        I am santosh and i want to say that my icici atm card is bolcked due to number of wrong entries in a single day... saying that the captcha entered was wrong..during online shopping....and my card is blocked for online transactions now...please help me out of this problem ASAP... my account no. is[protected] and my debit card no. is [protected]
                        plz help me out sir..... waiting for your response
                        thanx......
                        Aug 13, 2020
                        Complaint marked as Resolved 
                        Hi,

                        We have made a note of your account and your debit card number. Our official will get back to you soon.

                        Regards,
                        ICICI Bank Customer Service Team
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                          rajnish2606
                          from Pune, Maharashtra
                          Mar 20, 2012
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                          Hi,

                          This morning I received a call from a person who was calling himself as the sub inspector of Delhi Police Patiala House and named him as Vijay Choudhary.
                          He told that a case is pending against my dad for non payment of ICICI card dues which has been issued at Nagpur . He asked me to contact Advocate Vijay Ramani for the case details .
                          My question to the bank is that we have never used a ICICI card issued at Nagpur . Then why are we getting such fake calls.
                          Hi,

                          Please send us your contact details at [protected]@icicibank.com and we will get back to you soon. Kindly refer '2802964' in the subject line.

                          Regards,
                          ICICI Bank Customer Service Team
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                            K
                            ksaket
                            from Mumbai, Maharashtra
                            Mar 19, 2012
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                            I hold one current account in the name of Ganesh Enterprises in Rouekela branch with account number[protected].Today my cheque returned unpaid due to non availability of funds in my account.When i enquired,I found that the sum Rs.87911/- is debited from my account on account of my two credit cards with numbers ([protected]) and ([protected]) in Gaziabad (U.P).

                            The amount was debited from the current account without my knowledge,information and without my concent which is illegal arbitrary.

                            Therefore request consumer forum to take some strict actions againt icici bank and want my full money refunded to my account within 24 hours.

                            Please consider my complaint most urgently and reply bank ASAP.

                            Looking forward to your positive response .

                            Saket Khaitan.
                            Hi,

                            We are sorry for the inconvenience caused to you. We have made a note of your account and credit card number. We will get back to you soon.

                            Regards,
                            ICICI Bank Customer Service Team
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                              J
                              jsunkum
                              from Kakinada, Andhra Pradesh
                              Mar 18, 2012
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                              Resolved

                              Address: Karnataka

                              i had ATS account done thru Bangalore office. i lost lot of money. they don't do proper research. they hire staff, who are learning the trade at our expense.
                              Aug 13, 2020
                              Complaint marked as Resolved 
                              Hi,

                              We are from ICICI Direct Team and we would like to help you in this matter. We request you to email us your account details to [protected]@icicidirect.com & our staff will get in touch with you soon.

                              Regards,
                              ICICI Direct Team
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                                statiall
                                from Hyderabad, Telangana
                                Mar 18, 2012
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                                Address: Hyderabad, Andhra Pradesh

                                To,
                                Respected Sir/Madam,


                                I was unable to clear my dues of my Credit Card with ICICI bank. I got a call from a ICICI person informing me that he is an advocate of ICICI. He informed me that if I dont clear my dues, non-billable warrants will be issued on my name and suggested me to pay 30,000.00 towards the Full & Final Settlement. I arranged the amount some how and paid the whole amount suggested. I was also informed that I will get a letter of F&F within 30 days. Its been more than 2 years, I didnt receive any such letter and ICICI call center says that amount was paid towards pricinple and not towards F & F. Hence, I kindly request you to take necessary action for this.
                                Hi,

                                We are sorry to hear about your experience. Please send us your contact details at [protected]@icicibank.com and our official will contact you. Kindly refer '2792773' in the subject line.

                                Regards,
                                ICICI Bank Customer Service Team
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                                  MANOJ KUMAR NISHAD
                                  from Mumbai, Maharashtra
                                  Mar 18, 2012
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                                  Resolved

                                  Address: Central Delhi, Delhi

                                  RESPECTED SIR, I WOULD LIKE TO INFORM YOU THAT I HAD TAKEN THE ICICI BANK CREDIT CARD. I WAS DOING REGULAR TRANSACTION WITH BANK, YOU CAN CHEQUE MY RECORD ALSO,BUT IN THE MEANTIME I SHIFTED TO U.P.I COULD NOT GOT UPDATE MY ADRRESS.THOUGH BANK HAS THE MY MAIL-ID ALSO.BUT BANK DID NOT INFORM ME ABT MY DELAY PAYMENT AND BANK LEANNED MY ACCOUNT.WHEN I REACHED TO ICICI BANK,I CLEAR THE BALANCE PAYMENT. BANKS EMPLOYEE SAID UR LEANE WOULD BE REMOVED BUT THIS NOT HAPPEND.STILL BANK HAS TAKEN MY Rs 15000.MY OUSTANDING IS NIL.SO KINDEY TAKE SOME STRICT ACTION AGAINST THE BANK GET CLEA MY PROBLEM.
                                  Aug 13, 2020
                                  Complaint marked as Resolved 
                                  Hi,

                                  Please send us your contact details at [protected]@icicibank.com and our official will get back to you soon. Kindly refer '2792796' in the subject line.

                                  Regards,
                                  ICICI Bank Customer Service Team
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