ICICI Bank - Guwahati — improper behaviour

Address:

Kamrup, Assam

today i went icici bank-guwahati branch at around 1.15 pm for my last 3 months savings a/c statement.thre i got a token and waited for my turn to come .after 15 minutes my turn came but the executive Ms.Sudipta Chakrovarty told that she is busy in some other work so she could not provide me the same and ask me to come at evening.then i told her that it would be difficult for me to come at evening(because got off from my office for 1 hour only and need that statement today only) so i requested her to provide me the same.but she refused me immidiately.

i want serious action should be taken against this matter.

with regards
Avi sarkar
[protected]