[Resolved]  ICICI Bank Home Loan — Home Loan Interest Rate......?

I have taken home loan from ICICI Bank with interest rate of 7.75% with floating rate in Dec. 2004 for 15 yrs tenure.
Loan Amount-320000rs, EMI- 3013rs, Tenure- 15yrs.
Now, periodically when the interest rates went up they increased my floating rates.
And today i am paying with interest rate of 13.25%. for 26.8yrs with increase in tenure & even EMI.
Loan Amount-320000rs, EMI-3447, Tenure- 26.8yrs.

Now, the main story...
when the market came down from last 6-months they are offering interest rate of 11.5% & surprisingly they are offering for only new customers to attract them.
I am still paying with 13.25% interest rate. Nothing has happened even after visiting the bank.
They have their policy when the interest rates go up they increase it but when the rates come down they don't lower it on floating rates for OLD CUSTOMERS. So, what is the meaning of floating rate we take...
This bank never told me clearly about their policy while lending loan.

I HATE THIS BANK POLICY
SO NEVER TAKE A HOME LOAN FROM ICICI BANK LTD!!!

Regards
Navneet
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

To
The Customer Care Manager,
ICICI Home Loan Department.
Mumbai

Subject: Request for fix housing loan

This is to the references to my housing loan a/c no: 2BMUM[protected] with the interest rate taken as 8.25/ which was a floating rate of interest. The loan was for a period of 5 years at a floating interest. Now since these years at the time when I have being paying the EMIs the rate of interest has followed from 7.25 to 13.25/. Which seem to be not justified at all, the bank also has not given any kind of information for any changing policy.

I would like to talk to your Sr.Manager regarding my housing loan ASAP.Becouse it’s really being surprising me as want you people are charging the customer without any notice and information.

I am looking out for low rate of interest where I can find some benefits for the same, Becouse this letter is being written to you people through my reference after talking to your head manager sitting at the icici house loan department at andheri east branch.

I expect a call from your end at its earliest.

Regards
Yashpal Singh Rathore
[protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ICICI Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    65%
    Complaints
    23615
    Pending
    2043
    Resolved
    14250
    ICICI Bank Phone
    +91 22 2653 1414
    ICICI Bank Address
    ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
    View all ICICI Bank contact information