ICICI Bank Home Loan Telecallers — Undue harrsment by Telecallers of ICICI BANK Home Loans

I am Dalbir Singh and I have taken a home loan from ICICI Bank, from last two months I have been continuously harassed by telecallers of the bank from different numbers. All my installments are up-to-date and I have been paying them from last three years. They have been pressing and using abusive language and didn't even tell their identity. The numbers from which calls are coming are also not responded when you call them back obviously call centers) and they identify themselves as employees of the bank. I feel private banking players are creating lot of trouble to the customers as in government banks there is no such practice. Kindly advice how to complain about these unsolicited calls from the bank.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

Dear Mr. Singh,

Kindly write to us at [protected]@icicibank.com with ‘Customer Service issue – home loan’ as the subject line. Request you to provide the relevant details of your loan along with your full name and contact details.

We will be happy to help you.

Regards,

Nazia Sayeed
Office of the Nodal Officer
ICICI Bank

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ICICI Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    65%
    Complaints
    23615
    Pending
    2042
    Resolved
    14251
    ICICI Bank Phone
    +91 22 2653 1414
    ICICI Bank Address
    ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
    View all ICICI Bank contact information