ICICI Bank - Home Loans — Operating account without authorisation

Hello

ICICI bank home loan department operates my home loan account by inceasing / decreasing the EMI and tenure without my knowledge and authorisation,

I have sent mails to the account manager in the past and get this corrected. This phenomenon is still continuining unabated.

Am sure this would be the case with many customers of the bank? Is there a way to put an end to this permanently.

Thanks
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Dear Mr. Srinath G.,

Kindly write to us at [protected]@icicibank.com, with the subject line as ‘Customer Service – Home Loan’. Request you to provide the relevant details of your loan, along with your full name and contact details.

We will be glad to assist you.

Regards,

Nazia Sayeed
Office of the Nodal Officer
ICICI Bank

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