[Resolved] ICICI Bank Limited — Original Property Documents Damage by ICICI Bank Limited (Home Loan Section)
I was in Home Loan Agreement with ICIC Bank Limited with Loan No. LBNOD1049405. Original Documents of Property including Lease Deeds of Property C-362, Alpha I, Greater Noida were in possession with ICICI Bank Limited. I re-pay the complete loan amount in Oct' 08. And when I went to recieve original docs from ICICI Bank, all the Original documents of Property were in bad condition (WET) due to water. ICICI Bank has quoted the reason of damage due to heavy rains in July' 05 in Mumbai. Photocopy of lease deed certified as True has been recieved, but still Iam not confident about the sanctity of papers re-created by ICICI bank thru Greater Noida Registrar office. Moreover because of this (as only asset for my life taken by Home Loan) mentally depressed right now. Kindly Guide and support me by suggesting the way out.
If ICICI Bank was aware of the reason and they didn't felt responsible to inform me about this damage, and were quite for almost 3.5 years, which is not at all considerable, and definitely this also attracts to the Non Adherence to the provisions of the fair practices code for lenders as adopted by the bank or Code of Bank's committment to customers. Iam not satisfied with the ICIC Bank Limited's action over the complaint.
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Aug 14, 2020Complaint marked as Resolved