[Resolved]  ICICI Bank Limited — Unwanted Money deduction named "ATMDEC CHG"

Address:Chennai, Tamil Nadu

Hi ICICI Bank Care,

I have been charged Rs. 28.09 on 11-Sep-2012 and the description of the transaction was ATMDEC CHG/09-08-12/3385/25ST3. It happened immediate after I withdrawn the money from Karur Vysya Bank ATM Velachery, Chennai, though I think, it is not related to that withdrawal.

It is not authorized to charge me for any ATM Declined Charge, and I'm sure I didn't make any transaction on 09/08/2012 and if that is for 11-Sep transaction, it was not declined.

I tried to call customer service and it busy at most of the time I called. I have tried to submit an e-mail request but ICICI page prompting me to try after 2 days. I have all the screen shots. I request you to credit my money back which deducted in above case.

My A/C No :[protected]
Branch : Nungambakkam

Thanks,
Jomesh
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Aug 13, 2020
Complaint marked as Resolved 
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Hi Jomesh,

We have made a note of your account number. Our official will get back to you soon to assist you.

Regards,
ICICI Bank Customer Service Team

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