[Resolved]  ICICI Bank Ltd — Agst unnecessary document: 3 mths Bank statement required for foreclosure of loan

Loan Reference: LPVPI [protected]

I have taken above mentioned personal Loan from ICICI Bank which i want to foreclose. During meeting with ICICI Vapi branch, i was told to produce 3 mths bank statement from where the cheques were getting cleared. My objection is Why customer will submit its bank statement to ICICI for confirmation of cheque clearance. Our bank statement also consist lot of other transaction which we do not want to disclose to ICICI Bank. Moreover money from our account is getting credit in ICICI Bank account which must be confirmed BY ICICI Bank only. Just because ICICI do not want to put effort to confirm from own system, customers are being harassed by asking such statements. Even after paying substantial amount Rs.7712=00 as a Pre-closure charges I don’t want to spend further for getting bank statement from my bank.

Foreclosure charges charged by ICICI Bank is around 5.6% which is also very high. Still poor customer have to pay becuase we need to clear our account.

Kindly help in above.

WIth Thanks
Mayur Shah
+91 [protected]
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ICICI Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    65%
    Complaints
    23618
    Pending
    2043
    Resolved
    14252
    ICICI Bank Phone
    +91 22 2653 1414
    ICICI Bank Address
    ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
    View all ICICI Bank contact information