ICICI Bank Ltd — credit card

I was earlier using an ICICI Credit Card. Once I knew the charges are unfair, I called the customer care in Jan 2007 and asked them for a settlement. They heard everything and said that someone will call me regarding this. But I didn't receive any such calls. After continuous reminders through collection executives, I stopped paying the minimum Due in July 2007.

After which, so many people came to my Residence at various timings and I repeated the same story to everyone and I said I have used the card for Rs 18, 731.60 and I have already paid Rs 27, 680.00 (i.e. an excess of Rs 8948.40 as interest), So I will pay another Rs 10, 000 for my mistake o[censored]sing the card without knowing proper details. for which the execeutive approved after calling the bank and asked me to deposit Rs 7000 in my SB A/c and balance will be recieved after he comes with a settlement letter. That executive, after collection of that payment, did not turn up with the settlement letter nor did he answer my phone calls.

Continuing this, I tried to take back the money I had deposited in the bank, which I was not allowed to, because of the funds blocked by the credit card department.

I have used the Card from 18th Nov 2005 to 10th July 2006 for Rs 18731.60
I have paid for the Card from 2nd Jan 2006 to 28th July 2007 Rs 35169.00 (an excess of Rs 16437.40)

Now the ICICI CARD STATEMENT says I am due for Rs 48375.43. Please guide me, what should I do.

Thanking you,
M.J.VIJAY RAJ
[protected]

Dear Consumer Forum,

Its really hearting to see that ICICI bank has reduced the credit limit
of Satyam employees without any prior informantion .

Let me also state the following

1)Credit limit is reduced if the card is unused or dues are not paid.
It dont think that thats the case now .

2) We keep on getting calls form ur help desks saying that "Sir you are a priveledged
costomer of our bank and seeing your transactions and good current record we are
offering you etc etc."

3)Also Majority of Satyam salary accounts are with your bank .So the salaries
were credited last month and you know that it will happen this month too.

4)When ICICI was bank was in the news Satyam dint change the salaries accounts to other banks
and credited salaries via ur bank only .

Also majority of your bussiness runs due to IT companies and this incident will loose the
trust and confidence .

A bank has to mentain good relations with the customers to ensure its smooth running
and this incident doesnt show it .


Regards
Nazeer

Dear Concern,

This is a complain against ICICI Bank Ltd., I was using a silver credit card, which got blocked on 02/04/2009 whose concent I had given since somebody has shopped online from Mumbai, I had already provided the written application of th same with complain no. to there STD FASCIMILE, after thet I had gone to ICICi Mayur Vihar office (refer to recoreded conversation made between me and there executive)to pay the outstanding balance on which they had levied some extra charges, kindly note that itwas not my fault that somebody shopped from my credit card due to which confusion raised and the payment got delayed.AFTER A COUPLE OF MONTHS i DONT REMEBER THE EXACT DATE THEY MADE A CALL TO me saying I have to pay the total amount alongwith the charges, they also conveyed that the compain and the details which I had given to them didnt being processed as it was not signed although I remeber that it was duly signed, they again demaneded the same paper to be faxed to there STD no. when asked for the compliam they didnt reverted back as on adte, but continuously calling and harassing, before making an appeal to some HRD or NGO i would like to complain to your institution, kindly revert back, as the bank generally do so inorder to earn through extra charges as they themselves make delay inourder to gain profit through cards they issue

Dear Ms. Jaiswal,

Kindly write to us at [protected]@icicibank.com, with the subject line as ‘Customer Service – Credit Card’. Request you to provide the relevant details of your card, along with your full name and contact details.

We will be glad to assist you.

Regards,

Nazia Sayeed
Office of the Nodal Officer
ICICI Bank

in my brother case(credit card) the same thing happend in ICICI.they will come at 6 or at night time without intimation.and if the balance exceed more than 30% percent also they will collect in rough manner