[Resolved]  ICICI Bank Ltd — COMPLAIN FOR DEBT OF RS. 13,750/- WHEREIN CARD SHOWING STATUS AS DECLINED DURING SWIPING

TO
ICICI BANK
DEBIT RECON TEAM
6TH floor, ICICI BANK LTD
A Wing Aupumn Estate
OPP MHADA Colony
Kandivali,
Mumbai 400072
SUBJECT :- COMPLAIN FOR DOUBLE DEBIT OF Rs.13750/-(complaint no -SR[protected]
This is to inform you that i did a bill payment to Runah saloon but transaction was showing card declined still the amount was debited for Rs 13,750/ from my account-.I have also registered complaint on phone banking. I have already given request to ICICI phone banking but they have informed that they are unable to reserve the Visa POS transaction of Rs.13,750/- as it been approved and claimed by Visa.
I have confirmed with Runah Saloon they have also not received the money.
Request you to kindly credit the same again in my account at the earliest.
Details are as under:-
1.Name – Poonam Jain
2Account No[protected]
3.Amount to be refunded – Rs.13,750/-
4. Transaction done with – Runah Saloon ,Lower Parel,Mumbai
5-Contact No- [protected]
6.Transaction ref in my account statement -VPS/RUNAH SALON/[protected]/0 dated 25.12.2009
Thanks Regards

Poonam Jain