[Resolved]  ICICI Bank Ltd., Sector 9, Chandigarh — Undue harassment

my savings account has been debited with the amount of Rs 34, 803 against Credit Card number [protected] and i was in process of settlement of this account but suddenly the amount has been deducted from account out of my knowledge which is totally unfair and a big question mark on ICICI Bank services.

ICICI Bank ltd, Sec 9, Chd — Credit card settlement issue

I've made a credit card with ICICI bank way back in 2004 or 05 may be. I used it once and the problem starts immediately. I've not received any statement for months. However I paid for the spent on my own immidiately when I realised that may be the statement is delayed. Then one fine day i've got the guy from the collection agency asking me for the payment of around Rs. 2500/- which they drived from the late payment fee for my first and only spent. My spent was of Rs 1500/- and as per them my payment was delayed by 5 days. It carried on for some time and then I setteled it with them by paying Rs. 1500/- one time. Again after sometime I start getting calls from collection agents that I owe some money to ICICI bank against that credit card. This was my worst experience since the fault was mine that I've not asked those agents for the full and final certificate from bank during my final payment. Then again in May 2006 I settled it with the bank for Rs. 1500/- and this time asked for ceritificate which I've with me. But these still not have updated there records and again off and on every six months I'm getting calls from soem new represeting ICICI bank. Sometime it is some advocate from Delhi or some collection agent. Then I show them the certificate issued by ICICI bank and they calm down only to get back to me after sometime. I'm unable to understand why the hell ICICI bank can't update its records with the feedback they get from their collection (read agents).
I'm thinking of going to consumer court now. please suggest the process.

Dear Mr. Sharma,

Kindly write to us at [protected]@icicibank.com, with the subject line as 'Customer Service - Credit Card'. Request you to provide the relevant details of the credit card, along with your full name and contact details.

We will be glad to assist you.


Regards,

Nazia sayeed
Office of the Nodal Officer
ICICI Bank

Dear Sir/Madam;
I have taken home loan of Rs-1, 25, 000/-from ICICI Bank in February 2003 having loan account LBCHD[protected] from chandigarh . The Interest rate was that time @ 10 % approximate. But in the month of November 2003 ICICI person contact to me said that interest become down by 2% Approx. 8%. For this thing bank will charge 0.5% from you. Then ICICI bank charge the same & made a fresh agreement. But after doing this thing they don’t have decrease the rate of interest . I have visited so many time to their Chandigarh branch. bank persons are accepting that this the bank problem. We’ll do the correction within the week and it will adjust from account this amount will become less from account since November 2003 to till date. But they have not taken any action. I have some service requisition slips also. Number are as follows.
Slip No. Dated
[protected]/05/08
[protected]/06/08
[protected]/07/09
Dear Sir/Madam, after doing these thing I have got nothing. I am paying continuously 2% extra per month. After that they increase ROI many time and I have given cheque also many time for the same. again Icici person calling to me that your EMI over dues are pending. They told the amount is Rs-1468/-. One person from continuous calling from jaipur ‘s No. He is telling me his name Sharma. He had connect also some time ICICI senior manager. they also talking for the same. this person is mostly calling me either on Sunday or before 9 a.m. or after 8.p.m. I have already told this guy to please don’t call me on Sunday or before 11 a.m. and after 5 p.m. but this guy never try to understand. He is mostly giving miss call. He is having my cell no. still that he calling in my residence no. the member of my family including me very much fed up with this person. If the family person is telling him to call on my cell no. When I told this person please call me later, I am busy somewhere. still continually making call to me. still the story is same. I have already paid the overdue amount as per bank. Given amount of Rs-1505/-chq no. 37749 axis bank Chandigarh on dated 27/08/09. When I told this person to I have paid this amount yesterday. confirm from bank. Still he is calling the Phone no. that person is -[protected]. When I am asking this to what about my excess amount which I have ready 2% extra since last six years . that person doesn’t have answer for that.
Dear Sir/ Madam you are requested to kindly take proper action to solve the issue. I can’t change my cell no. It’s my limitation.



Thanks and Regard
Triveni Prasad Ojha
M-[protected]
e-mail: [protected]@maestros.net

i lost my ATM kindly freeez it

Dear Sir/Madam;
I have taken home loan of Rs-1, 00000/-from ICICI Bank in 2007 having loan account LPCHD[protected] from chandigarh . But till date i have not got any documents regarding it. I have visited so many time to their Chandigarh branch, bank persons are accepting that this the bank problem.I had given of EMI ON 14 FEB 2010 of FEB month and also in same month the bank deduct the 3516/- from my axis bank account no. [protected] on 22 FEB 2010 BY NARRATION TP-ICICI BANK-Feb10/00121.Now they could not adjusted the extra EMI for next month and i don't know what is the status of the same.So plz investigate the problem and proceed further and revert back as soon as possible.

Regards
Anil Dhiman
[protected]
[protected]@yahoo.co.in