[Resolved]  ICICI Bank Ltd — CREDIT CARD ISSUES

Address:Mumbai Suburban, Maharashtra

DEAR SIR/MADAM,

I RAJANI KANTA JENA HAVING ICICI BANK CREDIT CARD NUMBER- [protected]. I HAD ONE OUTSTANDING OF INR 11,000.00 THOUSANDS SINCE MAY,2009. WHICH I AM READY TO PAY THE SAME. SINCE THAT TIME I KEEP ON CALLING THE COUSTOMER CARE NUMBER FOR THE SETTLEMENT OF THE OUSTANDING AMOUNT WITHOUT CHARGING THE INTEREST & LATE PAYMENT FEES. I AM READY TO PAY THE AMOUNT WHICH I HAVE TAKEN BUT NOT READY TO PAY THE INTEREST & LATE FEES CHARGES SINCE MAY 2009. NOW ON 11.03.2011 SOME ONE FROM MUMBAI TELLING HIS NAME THAT MR. RATHI AS INSPECTOR IN MY PRESENT COMPANY NUMBER. THEN MY HR CALLED ME THEN I ATTEND THE CALL.THAT PERSON GIVING ME TREATNING TO HARRASE ME. MY CONCERN IS HERE THAT I NOT READY TO PAY THE INTEREST & LATE FEES CHARGES SINCE MAY,2009.THE STATEMENT OF MAY,2009 IS READY WITH ME WHICH SHOWS APPROXMATELY 11,000.00 INCLUDING INTEREST. THE PERSON WHO IS GIVING THE THREATING CALL IS HAVING THE MOBILE NUMBER [protected]. I HAVE ALSO CALLED THE ICICI BANK CUSTOMER CARE & ALSO SENT A MAIL TO SETTLE THE CASE REGARDING THE SAME. WHEN I AM READY TO PAY THE AMOUNT WHICH I HAVE MADE AN EXPENCESS FOR THE NO SHOULD HARASH ME MENTALY. NOW I AM NOT ABLE TO CONCERNTRATE IN MY JOB DUE TO THIS. I WOULD LIKE HAVE YOUR KIND HELP BY SORTING OUT THIS ISSUE WITH ICICI BANK CREDIT CARD DEPARTMENT.

RAJANI KANTA JENA.
[protected].
[protected].
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Aug 5, 2021
Complaint marked as Resolved 
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Hi Rajani,

We are sorry to hear about your experience.We have made note of your mobile number.We'll contact you and work to address your issue at the earliest.

Regards,
ICICI Bank Customer Service Team.

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