ICICI Bank Ltd — Hoax Calls

Address:

West Bengal

Dear Sir / Madam,

I had taken a personal loan from ICICI Bank in 2006 of Rs. 30,000/- and I had paid EMIs. The capital outstanding shows Rs. 5000/- and the person who collected the amount from me every month suddenly disappeared when Rs. 5,000/- was due. On repeated calls also he never turned up from collection. Now one lady from Central ICICI Cell calls up and threatens with dire consequences if I do not pay Rs. 29,900 (which includes lawyer fees as well. I am willing to pay my outstanding amount, however it is injustice to collect the Lawyer charges from me and also threats.

My Loan A/C No. is: LPCAL[protected].

The complain was lodged earlier however, the Delhi Call Center, someone called (Neha Sharma) calls up from Ph No. [protected] and asks to settle the money immediately with Kolkata office without any written letter which as per their version I was supposed to receive. She also says that the letter is there with the Bank officials at Sarat Bose Road office in Kolkata and would expire in another 2 days time, which I have not seen till now.

The mode of operation of the Bank is ridiculous. Its been a month still they are trying to resolve the issue through unnecessary hoax calls.

Please help and suggest what to do.

Regards,

Supratim Bhattacharya