ICICI Bank — misc debit from my account without notification

Address:Madurai, Tamil Nadu

i used an icici credit cards past four yesars card worth rs 25000. after that i made payment regularly due to my mother sickness i didin"t made the payment properly , after tat i convert my creditcard in to an Emi card after that i made it properly by the time my mother is hospitalised in that time icicibank leaned my account without any notification on the first week of april. after that i contact the customer care and i asked the explanation they told to meet the madurai collection department after that i met madurai manager he asked medical history of my mother and he forwarded to head office and the headoffice accept for settlement and he informed me that head office approved for settlement of principle amount only they cancelled the interest and i also agreed for pay the principle amount but the bank people they didn"t inform me the debit the amount fully how much they leaned after that i asked the bank people regarding thios they wont answer properly now three months finished still i wont get back my mony which they debit excessly without my knowledge.please help me to get the amount back i will produce the details for your refference


EMI CARD NUMBER : [protected]

AC/NO : [protected]

PRINCIPLE AMOUNT : RS 20,000

INTEREST : RS 9,935

DATE OF LEANED : 1ST WEEK OF APRIL 2011

DATE OF DEBIT : 19.04.2011

AMOUNT I AGREED TO PAY : RS 20000

BUT AMOUNT DEBIT : RS 29,935.


NAME : SURESH KUMAR

BANK : ICICI BANK

CONTACT NUMBER : [protected],[protected]

PLEASE HELP ME TO GET THAT 9935 RUPEES BACK
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Hi,

We are sorry to hear about your experience.We have made a note of your mobile number.We'll contact you and work to address your issue at the earliest.

Regards,
ICICI Bank Customer Service Team.

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