[Resolved]  ICICI Bank Mansarovar Branch — minor account blocked without prior intimation

Address:Jaipur, Rajasthan

Sir.
I Rajendra kaul opened my daughters saving account in November2010 ( A/C No.[protected] to help my daughter to get money timely since she was studying in Jodhpur. Her saving account was blocked on 28 Feb 2011 since she got 18 years without any prior intimation effecting my daughters day to day transctions and i count not send her monthly requirements so we were forced to open another saving account for my daughter in another bank to meet her requirements at Jodhpur where she is doing Mtech.We went to ICICI mansarovar branch office where we came to know that the account has changed from minor to major and needs ten thousand security amount to get the same account in operation once again. we requested the officials to close the account since we can not afford to keep, ten thousand as security amount. we had been advised to submit an application which we did for closing the account and assureed that the amount lying in the account no.[protected] will be paid to you through bank draft. After a gap of four months we have not received our money and during these four months we had been to branch office of mansarovar frequently and bank officials are assuring us that the amount will be returned back very soon.
Now we request your good self how to get the account closed at this ICICI branch so that we receive our money back.
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Aug 13, 2020
Complaint marked as Resolved 
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Hi,

We are sorry to hear about your experience.We have made a note of your account number.We'll contact you and work to address your issue at the earliest.

Regards,
ICICI Bank Customer Service Team.

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