[Resolved] ICICI Bank — ACCOUNT CLOSING --Mr. A. Palta, Head NRI Banking | |||
ATTENTION Mr. A. Palta, Head NRI Banking After 4 months of communication and nothing coming of it - - the text of my last email to you and yours at ICICI Bank (which I reproduce here-below) says it all. [protected] Hello Majid Sanade / Mr. A. Palta, There is no point in me repeating the same old story to you again and again. I had wire transferred the funds to the relevant accounts on 29th March 2011 and as now confirmed by you, there is no outstanding dues from my side. These accounts were funded by early April, at the latest and the account closure forms were resent. It takes you one month to realise that the said accounts are funded? From now on, no further amounts are due, nor under any circumstance will be paid to you regarding the PINS maintenance, as you have failed to close my Demat Accounts and Savings Account even after receiving the said funds in the accounts, more than a month ago. Also, I was made to send all signed forms yet again to which I obliged. Yet nothing has come of it. I have record of all correspondence with ICICI Bank and find no reason to send email upon email when clearly your institution is not geared to customer service, to say the least. My communications with ICICI Bank for the past 4 months is proof of this. I do not see the need to keep sending you the same account closing forms again and again. After receiving my account closing forms twice, it is your job to close all my accounts, especially when there are no outstanding dues at all. N F [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
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We regret the problem caused to you. Please send us your contact details at [protected]@icicibank.com and we shall get in touch with you soon to resolve the matter.Kindly refer "1661054" in the subject line.
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ICICI Bank Customer Service Team.