[Resolved] ICICI Bank — balance deduction

devaki nandan

from Noida, Uttar Pradesh

Address:

New Delhi, Delhi

i was paying electricity bill by internet banking.
My balance deducted in my saving account but bill not payed. after that i had
Complained inn icici custcare my request no. is sr[protected] is registered on 12/11/2011
Balance deducted date 8/11/2011 rs 801
He was saying that it will be processed in 10 working days from request date.
but i did not got any response till now.

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Aug 13, 2020

Complaint marked as Resolved

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Comments

ICICI Bank Customer Care

from Mumbai, Maharashtra

Verified Support

Hi,

We are sorry to hear about your experience. We have made note of your SR number. We'll contact you and work to address your issue at the earliest.

Regards,
ICICI Bank Customer Service Team

debmc

from Mumbai, Maharashtra

Hello,

Today when I analysed my Transaction, I found that I had been charged Rs 84.27 for ATMDEC CHG in previous months.
This particular charges are applied when transaction is declined by other bank but as per RBI rules
anyone can withdraw from other banks. so why this charges are levied . I want to officials of ICICI Bank to act upon it and reverse the amount which is deducted on the name of ATMDEC CHG throught out.

Thanks in Advance,
Deb

pradeepkumarb

from Coimbatore, Tamil Nadu

I m using icici imobile apps for recharging. Yesterday
When recharged it failed but money is deducted from
My account rs-199
BIL/[protected]/OXIGENPMR/[protected]

pradeepkumarb

from Coimbatore, Tamil Nadu

I am using ICICI IMOBILE apps for recharging but today recharging is
Not successful but my balance deducted