ICICI Bank — cheating in settlement of credit card | |||
Respected Sir, this is shambhu sharan singh my credit card No.[protected], I had requested to ICICI Bank for settlement of my credit card in the month of September and received a call from Hyderabad office to know the reason of settlement of payment by a female staff. I urged her that due to some unavoidable financial problem I am not able to pay more than Rs.16120.00 as a settlement amount but she requested me to pay Rs.3100/- more to keep continue and healthy relation with the bank but in two installment and I agreed for the same. She said you have to pay Rs.16120/- by 13th September and rest Rs.3100/- by the same date in next month i.e. October 13th. to pay my first installment to ICICI bank my wife put her gold chain with a Goldsmith and borrow 12000/- cash and Rs.4120/- from my own pocket total Rs.16120/- and deposited in my bank account, time being bank sent me a letter on 7th September 2011, in that letter the installment date was for first installment date 13/09/2011 and for 2nd installment date 15/09/2011, immediately I called the advocate of the bank to clear the matter he said me that that date was printed on letter by mistake but you don't worry, but I had already given cheque of Rs.16120/- to the bank and that was cleared on 13/09/2011 before all the conversation with the advocate and bank staff. now the bank personal and advocate of the bank is forcefully insisting me to pay rest amount of Rs.3100/- within two days or all the settlement will be null and void. I repeatedly urged and requested about my problem to the bank and advocate on telephone but in vein and they are threatening me again and again. I also requested them that please no problem If there is some printing mistake with my letter but please give me time up to 1st October so that I can pay my dues of Rs.3100/- on my salary but that people are forcefully insisting me to pay by today only. Sir, I shall be grateful if you could kindly see into the matter and asked the bank and advocate (Cell No.[protected]) not to threat and harass me or kindly take the action against them. If immediate action is not being taken soon I have to make commit suicide because I can't dare all these harassment. Thanking you, Yours sincerely, Shambhu Sharan Singh Was this information helpful? | |||
1 Comment | |||
Comments
65%
Complaints
23614
Pending
2051
Resolved
14242
+91 22 2653 1414
ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
View all ICICI Bank contact information
We are sorry to hear about your experience. We have made a note of your mobile number. We'll contact you and work to address your issue at the earliest.
Regards,
ICICI Bank Customer Service Team