ICICI Bank — not return my house original documents

Address:	Madurai, Tamil Nadu
Website:	www.icicibank.com

i am a teacher.i got housing lone no LBDD[protected].
in the year 2004. up to DEC 2012 i paid monthly lone dues.
that month i paid full amount,because i retired from my service.
they told with in 15 days we'll return original document,after 4 months i asked and pleased them
then they gave one letter my original document was missed at mumbai,
still did not give proper response.
now i am in critical position to sale this property,my son is at hospitality in serious condition.
noone not read to buy this.
yours
marteen