[Resolved]  ICICI Bank — Personal Loan - Bouncing charges - harassment after 4 years of loan closing

Address:

Chennai, Tamil Nadu

My ICICI loan account no - LPCHE[protected] - I got a call today (october 3rd, 2013) saying that i have to pay around Rs.6000+ for bouncing and other charges for the loan that was closed in 2009. They told that i have cleared all the EMI but there were bouncing and other charges which I need to pay now (after 4 years of closing the loan) and also they threatened me that if I dont pay the due charges, then they will Auto-debit from my ICICI saving bank account. I am really shocked to see how ICICIBANK is treating its customers in a very UNPROFESSIONAL manner and I told them that I dont owe any dues as i have paid the due charges as well when the last EMI was paid after waiver, and asked them to check properly, I also told that i will raise this issue in all consumer forums if any amount is auto-debited from my savings account now towards the due charges. I request through this forum to ICICI bank to revert and resolve the issue, as its completely unacceptable, failing which I will seek help from all to raise this issue in all forums. I wonder how Government is allowing such practices by banks to take customers for granted and harass them even after 4 years of loan closing.