[Resolved] ICICI Bank Personal Loan — FREQUENT CALLS FOR PAYMENT | |
Dear Sir I have been persuing ICICI bank to send me the foreclosor statment for my Loan a/c no LPDEL[protected] for the past 4-5 months but every month i was getting only asurances and no details.it was only yestaerday that i received my statement but not only the statment was delayed but am given 10-15 calls every day from the collection centre asking me to make the payment. Its very difficult to answer calls when in meating,while driving or even at the time of having food. I have been telling the bank that until and unless i get the statement i will not make the payment as every month i was making payment to them on the assurance that the statement would be sent after that but unfortunatley never received and also am told to visit the branch to clarify and not at any other branch but the branch designated by them.Over and above i have been lavied various kinds of charges like cheque bouncing,late payment , interest on pending instalments and forcloure charges also which i feel that RBI has already abolished (foreclosor charges) its been a very horrowing experience once again with icici bank as earlier have faced problems with ICICI dmat account which i closed somehow,then with thier Saving bank a/c which also was closed , credit card division which i feel will surrender and this time with loan a/c. i would like you to intervene and help me to get my problems solved and let me have minimum of phone call from ICICI bankfor the recovery. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
1 Comment | |
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ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
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ICICI Customer Service Team.