[Resolved] ICICI Bank Personal Loan — lack of communication/miscommunication from bank's part cost me Rs.1082

[Resolved] ICICI Bank Personal Loan — lack of communication/miscommunication from bank's part cost me Rs.1082

R Raj Sheshadri from Hyderabad, Telangana

I had availed a personal loan of 36 months' tenure from ICICI bank's Hyderabad -division, with an auto-debit option from my salary account. I was concerned about ICICI sending cheques for clearance on 7th every month since 7th was (roughly ) the salary date at the organization I worked for. This could get as late as 9th or 10th depending on what day of week 7th falls on. As told by the DSA staff (who represent the bank at the time of application of the loan), I duly filled in an application on white paper, requesting not to send these cheques until 10th. I had also called up the call center people immediately when my loan was sanctioned. I had submitted, email ids, phone number etc while applying, but never received any communication regarding payments. Meanwhile I notified them of a change of address, so that the cheques would be returned in my current address. When I contacted the call center letting know that I have payed the last ever EMI, (since it was 36 months now) I was told there are pending charges for cheques bouncing owing to ' insufficient balance in account ' and that 4 times. When I spoke to a sr.manager at the bank, he tells me the request for delayed collection hasn't been notified and the I'll have to pay the amout, no matter what. Finally I had to pay up, apart from being impolitely talken to, a s if i were some ignoramus who made a mistake. Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
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Comments

sanjay kumar kashyap

from Mumbai, Maharashtra

i have change my address my new address is DG BLOCK769 UTTAM NAGAR NEAR WEST METRO STATION. MY PERSONAL LAN NO IS LPDEL[protected].

Gurudas Kulkarni

from Hyderabad, Telangana

Guys ICICI bank Perosnal loan agents are cheaters...and they promise you some rate ...and u get loan on higher then you promised...

Some time back...i took a personal loan...it started like this...
whenever i use to go ATM..some agent ..start's expaining me...about the rate of interest...and..all...always i deined...of loan..

then one nice day...i wasplanning to buy some thing..so..was.. looking some money...hence..i went to that person...he asked..al details...i said..that my company is listed with ICICI...and i get special discounted rate of interest...etc...etc...he just asked...me...4 checks...

i gave 4 checks..and signed few docs...and said him not to process...untilll...i give him a Go..he promised same...

After a week or so...i got money into my account...then i called him..he is not reachable...

then emi's started deducting...

one nice days...as a result of recession...i asked ICICI...wether any chnage in ROI...

this was the moment ...i was stunned...they said ur's is 24% fixed...

then i asked the docs...they sent me...and agent whom i trusted...has filled...24%...and all he needed...( i agree...its my mistkae i dint fill al...since agent promised ..he will Take care...)

Felt very bad at heart...now my loan is cloased...

in my lunch time...some how disscussion came of ICICI...even my frend got cheated, ...

wat these agents do...is they write some ROI on 1st page..and again in last page...u will have agreed ROI...were the agents fills watever...he want...

some how my frend...when appied has took a xerox of the doc's...and ...he said...on last page his sign was forged by the ICICI bank agent...before this they harrassed like any thing...

atlast he made that agent to pay the diffrence...otherwise he threated to go to media... gud chap...

now i too feel ...that same might have happend with me...

be aware...with these...people