[Resolved]  ICICI Bank Personal Loan — THREATS BY RECOVERY AGENCY of icici bank Personal Loan

Address:South Delhi, Delhi

THREATS BY RECOVERY AGENCY of icici bank Personal Loan

DEAR SIR
i wuold like to bring to the notice of RBI and others concerned that despite the guidelines issued by RBI, one of the RECOVERY AGENCIES OF ICICI BANK PERSONAL LOAN ,are still using threatening and illegal means of recovering the payments of credit cards.One man from GROUP RECOVERY MANAGEMENT--THEIR auth. agents for recovery have been regularly visiting my house and using all kinds of abusive, filthy and threatening langauage for recovering the outstanding dues against my PERSONAL LOAN

I have been in a financial mess for the last about one year, due to which my track of regular payment was spoiled.I, without fail .ysed to make payments with all the interest and every other charges.The bank earned a lot during the time I was earning well, but now I m not in a position to make any payments.

I requested the recovery agent that it would take me a few months to settle their account but they are not listening and are continuously threatening me with dire consequences.I told them to follow the things legally but they are not listening.They are saying they wuold get my account settled at a very lesser sum if i pay them seperately, apart from paying to the bank.

I request the concerned authorities to stop this way of collection or would be forced to drag the agency to consumer court and also take them to court for criminal charges for using illegal and threatening ways .

Person name from agency who is threatening everyday Anil Choudhary contact number [protected]Please take action against this person as he is one who is calling everyday & using abusing language.


Rama
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Aug 13, 2020
Complaint marked as Resolved 
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Hi,

We regret the inconvenience caused to you. Please send us your contact details at [protected]@icicibank.com and we shall get in touch with you to address your concerns. Refer "1921123" in the subject line.

Regards,
ICICI Bank Customer Service Team.

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