[Resolved]  ICICI Bank — POSDEC CHG/28-08-13/0262/25ST3

Address:Mumbai City, Maharashtra

Hello, I am holding ICICI bank account, yesterday i checked my account and I saw that 28.09 rs had been debited from my account twice with follwing description "POSDEC CHG/28-08-13/0262/25ST3 ". could you please tell me what is this all about. Even i tried to get that explanation online there i found that you deduct this amount for swaping card above balance , something like that. i havent done that on that particular date. so please somebody call me on below mentioned number. I need explanation for this or else I ll try every possible way to get my money back. and i dont see one point, if such charges are there then why have u kept that hidden. why dont u make ppl aware of that. this is something ridiculus
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Aug 14, 2020
Complaint marked as Resolved 
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DON’T RESPONSE ANY MOBILE CALL IN THE NAME OF YOUR BANK CUSTOMER CARE. BECAUSE THERE IS SO MANY FRAUD PEOPLE WHO CALL YOU IN THE NAME OF CUSTOMER CARE & consumer forum, AFTER TAKEN YOUR ALL DETAIL LIKE ATM DEBIT CARD NO. AS WELL AS PIN NO. DATE OF BIRTH, THEN THEY WTHDRAW MONEY FROM YOUR ACCOUNT WITHOUT YOUR KNOWLEDGE. SO BE CARE FULL. IF YOU HAVE ANY PROBLEMS GO & MEET YOUR BRANCH MANAGER OR CALL BANK CUSTOMER CARE TOLL FREE NO. WITH REGISTERED MOBILE NO. DON’T RESPONSE ANY EMAIL ALSO. SO BE CAREFUL. ONE THING YOU SHOULD KNOW THAT CUSTOMER CARE NEVER CALL YOU OVER TELEPHONE. IT IS YOUR RESPONSIBILITY TO KNOW YOUR COMPLAIN STATUS TO CALL CUSTOMER CARE TOLL FREE NUMBER.
Dear Sir,

We are sorry to hear about your experience. Please send us your contact details at [protected]@icicibank.com and our official will get back to you soon. Kindly refer '4585621' in the subject line.

Regards,
ICICI Bank Customer Service Team
thanks anjan kajal
To ICICI bank care


i have sent the complaint. but nobody has called up
Dear Sir,

Please confirm us the e-mail ID with which you have written to us for faster resolution.

Regards,
ICICI Bank Customer Service Team

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